Alpha CovenantPull a Record

Your community's record · from the CFPB database · Student loans

IL — student loans, the record where you live.

Card
818
complaints from IL residents, last 12 months
-7.8%
vs the 12 months before (887)
47
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. MOHELA305
  2. Nelnet, Inc.148
  3. Maximus Federal Services, Inc.94
  4. Servicer under contract with Federal Student Aid70
  5. EdFinancial Services58
  6. Central Research Inc30
  7. Navient Solutions, LLC.25
  8. SLM CORPORATION23
  9. AES/PHEAA10
  10. ECMC GROUP, INC.5
  11. Goal Structured Solutions, LLC5
  12. SOFI TECHNOLOGIES, INC.5

Companies with the most open files here

  1. MOHELA39
  2. SLM CORPORATION3
  3. HEARTLAND PAYMENT SYSTEMS INC2
  4. AES/PHEAA1
  5. Nelnet, Inc.1
  6. SOFI TECHNOLOGIES, INC.1

What people here complain about

  1. Dealing with your lender or servicer490
  2. Struggling to repay your loan135
  3. Incorrect information on your report110
  4. Problem with a company's investigation into an existing problem39
  5. Improper use of your report26
  6. Getting a loan8
  7. Credit monitoring or identity theft protection services5
  8. Issue with income share agreement3

Which products

  1. Credit reporting or other personal consumer reports270,004
  2. Debt collection10,803
  3. Credit card3,516
  4. Checking or savings account3,259
  5. Money transfer, virtual currency, or money service1,435
  6. Mortgage1,142

CFPB complaints about student loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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