◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Student loans

IL — student loans, the record where you live.

Card
827
complaints from IL residents, last 12 months
-6.7%
vs the 12 months before (886)
37
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-11-06 01:42 UTC); the live record may have changed since.Archive hash of 2026-11-05: f606e9a092dca899…

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Most complained-about companies here

  1. MOHELA317
  2. Nelnet, Inc.142
  3. Maximus Federal Services, Inc.100
  4. Servicer under contract with Federal Student Aid66
  5. EdFinancial Services62
  6. Central Research Inc28
  7. Navient Solutions, LLC.24
  8. SLM CORPORATION24
  9. AES/PHEAA11
  10. Goal Structured Solutions, LLC5
  11. SOFI TECHNOLOGIES, INC.5
  12. Earnest Inc.4

Companies with the most open files here

  1. MOHELA32
  2. EdFinancial Services2
  3. SLM CORPORATION2
  4. AES/PHEAA1

What people here complain about

  1. Dealing with your lender or servicer499
  2. Struggling to repay your loan134
  3. Incorrect information on your report109
  4. Problem with a company's investigation into an existing problem40
  5. Improper use of your report27
  6. Getting a loan9
  7. Credit monitoring or identity theft protection services5
  8. Issue with income share agreement3

Which products

  1. Credit reporting or other personal consumer reports278,785
  2. Debt collection10,484
  3. Credit card3,608
  4. Checking or savings account3,400
  5. Money transfer, virtual currency, or money service1,237
  6. Mortgage1,229

CFPB complaints about student loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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