◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

IL — money transfer & crypto, the record where you live.

Card
1,226
complaints from IL residents, last 12 months
-81%
vs the 12 months before (6,446)
25
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 23:04 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. Block, Inc.306
  2. Paypal Holdings, Inc271
  3. JPMORGAN CHASE & CO.112
  4. Chime Financial Inc60
  5. BANK OF AMERICA, NATIONAL ASSOCIATION41
  6. Early Warning Services, LLC35
  7. ROBINHOOD MARKETS INC.28
  8. Coinbase, Inc.26
  9. CITIBANK, N.A.18
  10. WESTERN UNION COMPANY, THE18
  11. HUNTINGTON NATIONAL BANK, THE17
  12. WELLS FARGO & COMPANY17

Companies with the most open files here

  1. Paypal Holdings, Inc11
  2. Chime Financial Inc4
  3. Foris DAX, Inc.4
  4. MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC2
  5. BANK OF AMERICA, NATIONAL ASSOCIATION1
  6. Meta Payments Inc.1
  7. PENNYMAC LOAN SERVICES, LLC.1
  8. ROBINHOOD MARKETS INC.1

What people here complain about

  1. Fraud or scam396
  2. Unauthorized transactions or other transaction problem223
  3. Other transaction problem186
  4. Trouble accessing funds in your mobile or digital wallet127
  5. Money was not available when promised94
  6. Managing, opening, or closing your mobile wallet account74
  7. Other service problem24
  8. Confusing or missing disclosures22

Which products

  1. Credit reporting or other personal consumer reports275,959
  2. Debt collection10,600
  3. Credit card3,594
  4. Checking or savings account3,361
  5. Money transfer, virtual currency, or money service1,226
  6. Mortgage1,206

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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