Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

IL — money transfer & crypto, the record where you live.

Card
1,435
complaints from IL residents, last 12 months
-76.7%
vs the 12 months before (6,168)
30
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Block, Inc.311
  2. Paypal Holdings, Inc260
  3. Early Warning Services, LLC188
  4. Chime Financial Inc127
  5. JPMORGAN CHASE & CO.109
  6. BANK OF AMERICA, NATIONAL ASSOCIATION40
  7. Coinbase, Inc.29
  8. ROBINHOOD MARKETS INC.28
  9. CITIBANK, N.A.19
  10. PNC Bank N.A.19
  11. WESTERN UNION COMPANY, THE18
  12. HUNTINGTON NATIONAL BANK, THE16

Companies with the most open files here

  1. Chime Financial Inc9
  2. Block, Inc.5
  3. Foris DAX, Inc.4
  4. Paypal Holdings, Inc3
  5. ALLY FINANCIAL INC.2
  6. BANK OF AMERICA, NATIONAL ASSOCIATION2
  7. NAVY FEDERAL CREDIT UNION2
  8. CAPITAL ONE FINANCIAL CORPORATION1

What people here complain about

  1. Other transaction problem398
  2. Fraud or scam392
  3. Unauthorized transactions or other transaction problem217
  4. Trouble accessing funds in your mobile or digital wallet135
  5. Money was not available when promised95
  6. Managing, opening, or closing your mobile wallet account68
  7. Other service problem26
  8. Confusing or missing disclosures23

Which products

  1. Credit reporting or other personal consumer reports270,004
  2. Debt collection10,803
  3. Credit card3,516
  4. Checking or savings account3,259
  5. Money transfer, virtual currency, or money service1,435
  6. Mortgage1,142

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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