Alpha CovenantPull a Record

Your community's record · from the CFPB database · Banking

IL — banking, the record where you live.

Card
3,259
complaints from IL residents, last 12 months
+0.6%
vs the 12 months before (3,240)
127
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. JPMORGAN CHASE & CO.514
  2. Chime Financial Inc357
  3. BANK OF AMERICA, NATIONAL ASSOCIATION266
  4. CITIBANK, N.A.248
  5. U.S. BANCORP185
  6. Block, Inc.153
  7. BMO BANK NATIONAL ASSOCIATION133
  8. HUNTINGTON NATIONAL BANK, THE129
  9. CAPITAL ONE FINANCIAL CORPORATION120
  10. PNC Bank N.A.117
  11. WELLS FARGO & COMPANY107
  12. FIFTH THIRD FINANCIAL CORPORATION102

Companies with the most open files here

  1. Chime Financial Inc32
  2. BANK OF AMERICA, NATIONAL ASSOCIATION27
  3. PNC Bank N.A.26
  4. NAVY FEDERAL CREDIT UNION11
  5. WELLS FARGO & COMPANY5
  6. FIFTH THIRD FINANCIAL CORPORATION4
  7. ALLY FINANCIAL INC.3
  8. Block, Inc.2

What people here complain about

  1. Managing an account1,789
  2. Closing an account492
  3. Problem with a lender or other company charging your account460
  4. Opening an account342
  5. Problem caused by your funds being low150
  6. Incorrect information on your report14
  7. Problem with a company's investigation into an existing problem8
  8. Improper use of your report2

Which products

  1. Credit reporting or other personal consumer reports270,004
  2. Debt collection10,803
  3. Credit card3,516
  4. Checking or savings account3,259
  5. Money transfer, virtual currency, or money service1,435
  6. Mortgage1,142

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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