◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

IL — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
1,142
complaints from IL residents, last 12 months
+29.2%
vs the 12 months before (884)
60
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC146
  2. Rocket Mortgage, LLC94
  3. Freedom Mortgage Company55
  4. U.S. BANCORP55
  5. SELECT PORTFOLIO SERVICING, INC.52
  6. JPMORGAN CHASE & CO.45
  7. Ocwen Financial Corporation43
  8. FIFTH THIRD FINANCIAL CORPORATION42
  9. Selene Holdings LLC42
  10. Mr. Cooper Group Inc.40
  11. CARRINGTON MORTGAGE SERVICES, LLC36
  12. WELLS FARGO & COMPANY36

Companies with the most open files here

  1. Shellpoint Partners, LLC14
  2. Rocket Mortgage, LLC8
  3. Freedom Mortgage Company5
  4. FIFTH THIRD FINANCIAL CORPORATION3
  5. LAKEVIEW LOAN SERVICING, LLC3
  6. PNC Bank N.A.3
  7. RoundPoint Mortgage Servicing LLC3
  8. Selene Holdings LLC3

What people here complain about

  1. Trouble during payment process593
  2. Struggling to pay mortgage328
  3. Closing on a mortgage85
  4. Applying for a mortgage or refinancing an existing mortgage81
  5. Incorrect information on your report27
  6. Problem with a company's investigation into an existing problem21
  7. Improper use of your report5
  8. Credit monitoring or identity theft protection services2

Which products

  1. Credit reporting or other personal consumer reports270,004
  2. Debt collection10,803
  3. Credit card3,516
  4. Checking or savings account3,259
  5. Money transfer, virtual currency, or money service1,435
  6. Mortgage1,142

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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