◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Auto & personal loans

IL — auto & personal loans, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
1,494
complaints from IL residents, last 12 months
+29.7%
vs the 12 months before (1,152)
39
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 11:12 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53…

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Most complained-about companies here

  1. SANTANDER HOLDINGS USA, INC.82
  2. Affirm Holdings, Inc81
  3. Westlake Services, LLC81
  4. ALLY FINANCIAL INC.73
  5. CAPITAL ONE FINANCIAL CORPORATION48
  6. CREDIT ACCEPTANCE CORPORATION45
  7. Exeter Finance, LLC.40
  8. Bridgecrest Acceptance Corporation35
  9. TOYOTA MOTOR CREDIT CORPORATION35
  10. HYUNDAI CAPITAL AMERICA30
  11. OneMain Finance Corporation30
  12. General Motors Financial Company, Inc.29

Companies with the most open files here

  1. ALLY FINANCIAL INC.7
  2. American Credit Acceptance, LLC6
  3. Block, Inc.5
  4. Bridgecrest Acceptance Corporation3
  5. OneMain Finance Corporation3
  6. Affirm Holdings, Inc2
  7. CAPITAL ONE FINANCIAL CORPORATION2
  8. TOYOTA MOTOR CREDIT CORPORATION2

What people here complain about

  1. Managing the loan or lease277
  2. Repossession263
  3. Problems at the end of the loan or lease124
  4. Incorrect information on your report122
  5. Charged fees or interest you didn't expect121
  6. Getting a loan or lease114
  7. Struggling to pay your loan101
  8. Problem when making payments96

Which products

  1. Credit reporting or other personal consumer reports275,892
  2. Debt collection10,568
  3. Credit card3,594
  4. Checking or savings account3,354
  5. Money transfer, virtual currency, or money service1,223
  6. Mortgage1,202

CFPB complaints about auto & personal loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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