◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

IL — credit cards, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
3,732
complaints from IL residents, last 12 months
-5.5%
vs the 12 months before (3,948)
164
still sitting in progress (2 yrs)

My State, Monthly · free

Get IL's record on the first business day of every month.

Where IL ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION450
  2. CITIBANK, N.A.438
  3. JPMORGAN CHASE & CO.310
  4. SYNCHRONY FINANCIAL260
  5. Experian Information Solutions Inc.205
  6. BANK OF AMERICA, NATIONAL ASSOCIATION179
  7. TRANSUNION INTERMEDIATE HOLDINGS, INC.177
  8. AMERICAN EXPRESS COMPANY173
  9. EQUIFAX, INC.157
  10. Bread Financial Holdings, Inc.127
  11. U.S. BANCORP107
  12. DISCOVER BANK93

Companies with the most open files here

  1. Experian Information Solutions Inc.34
  2. SYNCHRONY FINANCIAL28
  3. TRANSUNION INTERMEDIATE HOLDINGS, INC.25
  4. BANK OF AMERICA, NATIONAL ASSOCIATION16
  5. CAPITAL ONE FINANCIAL CORPORATION14
  6. CITIBANK, N.A.11
  7. NAVY FEDERAL CREDIT UNION8
  8. Imprint Payments, Inc.7

What people here complain about

  1. Problem with a purchase shown on your statement1,024
  2. Getting a credit card678
  3. Other features, terms, or problems371
  4. Incorrect information on your report338
  5. Fees or interest297
  6. Closing your account239
  7. Problem when making payments159
  8. Advertising and marketing, including promotional offers146

Which products

  1. Credit reporting or other personal consumer reports270,998
  2. Debt collection10,837
  3. Credit card3,524
  4. Checking or savings account3,269
  5. Money transfer, virtual currency, or money service1,438
  6. Mortgage1,146

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.