◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

IL — credit cards, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
3,828
complaints from IL residents, last 12 months
-3.3%
vs the 12 months before (3,959)
202
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-11-05 19:40 UTC); the live record may have changed since.Archive hash of 2026-11-04: 5ea6915814aa31b4…

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Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION489
  2. CITIBANK, N.A.457
  3. JPMORGAN CHASE & CO.331
  4. SYNCHRONY FINANCIAL266
  5. BANK OF AMERICA, NATIONAL ASSOCIATION185
  6. Experian Information Solutions Inc.185
  7. AMERICAN EXPRESS COMPANY182
  8. TRANSUNION INTERMEDIATE HOLDINGS, INC.180
  9. Bread Financial Holdings, Inc.124
  10. EQUIFAX, INC.124
  11. GOLDMAN SACHS BANK USA112
  12. U.S. BANCORP107

Companies with the most open files here

  1. Experian Information Solutions Inc.36
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.33
  3. SYNCHRONY FINANCIAL26
  4. CAPITAL ONE FINANCIAL CORPORATION13
  5. BANK OF AMERICA, NATIONAL ASSOCIATION11
  6. WELLS FARGO & COMPANY9
  7. Chime Financial Inc8
  8. EQUIFAX, INC.8

What people here complain about

  1. Problem with a purchase shown on your statement1,102
  2. Getting a credit card745
  3. Other features, terms, or problems398
  4. Fees or interest314
  5. Incorrect information on your report240
  6. Closing your account228
  7. Advertising and marketing, including promotional offers160
  8. Problem when making payments151

Which products

  1. Credit reporting or other personal consumer reports278,785
  2. Debt collection10,484
  3. Credit card3,608
  4. Checking or savings account3,400
  5. Money transfer, virtual currency, or money service1,237
  6. Mortgage1,229

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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