Your community's record · from the CFPB database
IL — the record where you live.
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
303,042
complaints from IL residents, last 12 months
+35.6%
vs the 12 months before (223,498)
24,213
still sitting in progress (2 yrs)
#6 of 51
by complaint volume
#13 of 51
per 100,000 residents (2,414.7 per 100k)
#26 of 51
by year-over-year growth
Closest to home
Cook County (Chicago): 190,954 complaints in 12 months — 63% of all of IL
15,724 still open · +29% year over year · see the county record →
IL's money — what state and local governments took in, spent and owe (2024)
21.1%
Share of IL's state and local revenue that came from the federal government (2024)
Formula: revenue from federal government ÷ total revenue (state and local governments combined). Census ASSLGF LF0004 × Census ASSLGF LF0001.
A share, not a judgment: federal grants fund Medicaid, highways and schools everywhere; the share differs with a state's income, program choices and population.
$10,915
State and local debt outstanding per resident (2024)
Formula: total debt outstanding ÷ ACS population. Census ASSLGF LF0231 × Census ACS B01003.
Debt finances roads, water systems and buildings that last decades; per-resident debt says how much is owed, not whether it was well spent.
3.5%
Share of every dollar spent that went to interest on debt (2024)
Formula: interest on debt ÷ total expenditure. Census ASSLGF LF0099 × Census ASSLGF LF0090.
Interest is the price of past borrowing paid out of today's budget.
2387.5 · $9,028
CFPB complaints per 100,000 residents next to taxes paid per resident
Formula: complaints filed by residents in the last 12 months ÷ population × 100,000; total state and local taxes ÷ population. CFPB Consumer Complaint Database (state) × Census ASSLGF LF0008 + ACS.
Two records about the same residents, side by side. Neither causes the other; together they describe what people here pay and what they report.
28,847
People whose health records were reported breached by IL-based covered entities, per 100,000 residents (reports under OCR review, last 24 months)
Formula: sum of 'individuals affected' across breach reports whose covered entity lists this state ÷ ACS population × 100,000. HHS OCR breach portal × Census ACS B01003.
Affected people may live in any state; the count is where the reporting entity is based. A report is the entity's own filing, not a finding of fault.
| Per resident | 2024 | Change vs 2019 |
|---|---|---|
| Revenue, all sources | $15,381 | +32.4% since base year |
| …of which from the federal government | $3,252 | +69.7% since base year |
| Taxes collected | $9,028 | +39.2% since base year |
| …of which property taxes | $3,018 | +30.2% since base year |
| Spending | $15,746 | +29.1% since base year |
| …of which interest on debt | $551 | -16.1% since base year |
| Debt outstanding | $10,915 | -16.1% since base year |
| Public-employee pensions paid out | $2,018 | +23.2% since base year |
State level only: the Census API publishes no county or city totals, so we show none. Figures are what governments reported to the Census Bureau; Alpha Covenant applies no rating. Population: Census ACS 5-year 2023, B01003. Census source call · Municipal bond disclosures for issuers in IL — MSRB EMMA (official statements, continuing disclosures)
Printed copies carry the source links and the time pulled (2026-11-12 14:04 UTC); the live record may have changed since.Archive hash of 2026-11-11: 5049992f837d52d2…
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Escalating fastest — product areas
- Credit reporting or other personal consumer reports+42.8% (196,463 → 280,463)
- Mortgage+40.1% (885 → 1,240)
- Payday loan, title loan, personal loan, or advance loan+39.7% (401 → 560)
- Vehicle loan or lease+24.2% (782 → 971)
Escalating fastest — issues
- Problem with fraud alerts or security freezes+379.7% (518 → 2,485)
- Problem with a company's investigation into an existing issue+245.4% (119 → 411)
- Struggling to pay mortgage+84.2% (202 → 372)
- Problem with a company's investigation into an existing problem+71.1% (36,125 → 61,797)
Escalating fastest — companies
- Fidelity National Information Services, Inc. (FNIS)+235.1% (228 → 764)
- LEXISNEXIS+218.5% (1,095 → 3,488)
- CL Holdings LLC+118.4% (646 → 1,411)
- I.C. System, Inc.+84.9% (238 → 440)
Most complained-about companies here
- TRANSUNION INTERMEDIATE HOLDINGS, INC.98,903
- Experian Information Solutions Inc.84,549
- EQUIFAX, INC.83,146
- LEXISNEXIS3,488
- CBC Companies, Inc.1,566
- CL Holdings LLC1,411
- CAPITAL ONE FINANCIAL CORPORATION1,380
- JPMORGAN CHASE & CO.1,365
- Resurgent Capital Services L.P.1,099
- CITIBANK, N.A.1,051
- ENCORE CAPITAL GROUP INC.960
- Portfolio Recovery Associates, LLC809
Companies with the most open files here
What people here complain about
- Incorrect information on your report153,834
- Problem with a company's investigation into an existing problem61,797
- Improper use of your report61,558
- Attempts to collect debt not owed5,176
- Problem with fraud alerts or security freezes2,485
- Managing an account1,896
- Took or threatened to take negative or legal action1,654
- Written notification about debt1,649
Which products
- Credit reporting or other personal consumer reports280,463
- Debt collection10,346
- Credit card3,644
- Checking or savings account3,407
- Mortgage1,240
- Money transfer, virtual currency, or money service1,239
CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.
Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source