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Your community's record · from the CFPB database · Credit reporting

IL — credit reporting, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
275,959
complaints from IL residents, last 12 months
+44.1%
vs the 12 months before (191,445)
23,928
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 21:36 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.97,811
  2. EQUIFAX, INC.82,417
  3. Experian Information Solutions Inc.80,882
  4. LEXISNEXIS3,328
  5. CBC Companies, Inc.1,629
  6. Fidelity National Information Services, Inc. (FNIS)689
  7. CAPITAL ONE FINANCIAL CORPORATION525
  8. National Consumer Telecom & Utilities Exchange, Inc.353
  9. Resurgent Capital Services L.P.352
  10. IPAC'S Inc.325
  11. CL Holdings LLC289
  12. ID Analytics, Inc.278

Companies with the most open files here

  1. Experian Information Solutions Inc.14,544
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.7,841
  3. EQUIFAX, INC.1,313
  4. LCI Acquisition Inc.110
  5. SYNCHRONY FINANCIAL15
  6. Kriya Capital, LLC10
  7. MOHELA10
  8. Portfolio Recovery Associates, LLC10

What people here complain about

  1. Incorrect information on your report149,410
  2. Improper use of your report61,901
  3. Problem with a company's investigation into an existing problem60,690
  4. Problem with fraud alerts or security freezes2,403
  5. Unable to get your credit report or credit score942
  6. Problem with a company's investigation into an existing issue357
  7. Credit monitoring or identity theft protection services241
  8. Identity theft protection or other monitoring services15

Which products

  1. Credit reporting or other personal consumer reports275,959
  2. Debt collection10,600
  3. Credit card3,594
  4. Checking or savings account3,361
  5. Money transfer, virtual currency, or money service1,226
  6. Mortgage1,206

CFPB complaints about credit reporting products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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