◆ Alpha CovenantFor businesses

AES/PHEAA

Plain-HTML copy (no scripts, citable link)Printed copies carry the source links and the time pulled (2026-09-25 18:35 UTC); the live record may have changed since.Archive hash of 2026-09-24: 0f64691ffabfee3f… · OpenTimestamps proof available

Shareable plain-HTML record (no scripts, printable, crawlable): /api/record/company/aes-pheaa ↗

Consumer complaints — the federal record

306
complaints, last 12 months
326
prior 12 months
-6.1% change
3
sitting open (in progress)
oldest waiting 45 days
41
closed with relief, last 12 mo
14% of closed complaints
262
closed with explanation only
86% of closed complaints
0
over 60 days open
from date sent to company

“AES/PHEAA” does not appear as a company in the CFPB database, and complaints mentioning it are not concentrated under one registered company. (match: no match)

Top issues: Dealing with your lender or servicer · Incorrect information on your report · Struggling to repay your loan · Problem with a company's investigation into an existing problem

Complaint counts scale with company size and are not findings of wrongdoing. Permanent receipt for the 12-month figure as we published it (source, pull time, hash, check history): cite this figure ↗

● Monitored · re-pulled every 24h · last Sep 25, 2026, 6:35 PM UTC · next by Sep 26, 2026, 6:35 PM UTC · change since previous pull: 0 · last change Sep 25, 2026, 4:25 PM UTC · get told when it moves

Source: CFPB Consumer Complaint Database · pulled Sep 25, 2026, 6:35 PM UTC

Uses only the facts on this page; every sentence shows which one.

HHS-OIG exclusion list (LEIE)

No entry under this exact name in the OIG file fetched 2026-09-23.

An entry means OIG excluded this business name from participation in federal health care programs under the cited authority; a reinstatement date means the exclusion ended. No entry under a name means only that this exact name is not in the file — it says nothing about other names, owners or affiliates, and is not a statement of compliance.

Matched on: exact business name as printed in the OIG file (case-insensitive). Source: HHS Office of Inspector General — LEIE (monthly downloadable file) · file fetched 2026-09-23 · recheck at OIG ↗ · what the authority codes mean ↗

Federal contracts and recipient identity (USAspending.gov)

No open prime federal contracts found under this name on USAspending.gov (method 2026-06c: counted only where the registered recipient name equals or begins with the searched name).
Federal recipient identity (as registered in SAM.gov, published by USAspending)
  • PENNSLYVANIA HIGHER EDUCATION ASSISTANCE AGENCY · UEI Q1NHK42T4EB5 · parent recipient(s) listed on the USAspending profile (may include prior registrations): COMMONWEALTH OF PENNSYLVANIA (UEI TN75GJE1S7G3) · returned by USAspending's name search but not counted — registered name does not begin with the searched name

USAspending.gov recipient profile — UEI and parent recipient exactly as registered in SAM.gov and published by USAspending. A listed parent is the registrant's own SAM declaration, not an ownership finding by Alpha Covenant.

Exploited vulnerabilities in this vendor's products — CISA KEV

No KEV entry names “AES/PHEAA” as vendor (exact name). Search the catalog for brands or subsidiaries.

Source: CISA Known Exploited Vulnerabilities Catalog

Health-record breach reports filed by this entity — HHS OCR

No report under OCR review lists “AES/PHEAA” as the covered entity (exact name; reports submitted in the last 24 months).

cyber-2026-06: a breach report is attributed only where the covered entity name filed with OCR equals the entity's name after removing corporate suffixes. A breach report is the entity's own notification to HHS under the Breach Notification Rule, listed while OCR reviews it. It is not a finding of fault. Only breaches affecting 500 or more people appear; resolved cases move to OCR's archive, which is not included here.

Source: HHS Office for Civil Rights — Breach Portal (cases currently under investigation)

Show the formula lens — the Covenant Score, a computed index for companies and institutions (published formula, version history on /methodology)

Covenant Score — a computed index

A100/100
  • Federal complaint trend vs market (CFPB): 0 complaints last 12mo, trend flat (below scoring threshold)
  • Product safety recalls (24 months): 0 matched recall(s)
  • Federal court records: 2,321 matching records — shown, never scored: litigation volume scales with company size and a case is not a verdict
cite this figure ↗
Reproduce this score — 14 steps, every input a public API call
  1. 1.Company complaints, last 12 months (hits.total.value)0open call ↗
  2. 2.Company complaints, prior 12 months0open call ↗
  3. 3.Company change % = (step1 − step2) ÷ step2 × 100—
  4. 4.ALL CFPB complaints, last 12 months6901642open call ↗
  5. 5.ALL CFPB complaints, prior 12 months4749611open call ↗
  6. 6.Market change % = (step4 − step5) ÷ step5 × 10045.3
  7. 7.Excess = step3 − step6 (points vs market)—
  8. 8.Trend points: needs ≥20 complaints; excess ≤ −10 → +3 · < +10 → 0 · < +25 → −5 · < +50 → −10 · else −150
  9. 19.FDA enforcement recalls naming the firm, 24 months0open call ↗
  10. 20.CPSC recalls with this manufacturer, 24 months0open call ↗
  11. 21.Recall points = −5 per matched recall, floor −150
  12. 22.Federal court records (shown, never scored)2321open call ↗
  13. 23.FDIC BankFind ACTIVE flag (+2 if an active insured institution; otherwise no component)—open call ↗
  14. 24.Score = 100 + all points, clamped 0–100; grade A ≥ 90 · B ≥ 80 · C ≥ 70 · D ≥ 60 · else F100

Every input below is a public API call anyone can open. Counts move as the CFPB adds complaints, so re-running later gives the numbers as of that day; the arithmetic is fixed by the formula version. Formula 2026-09-14c; company as filed: aes/pheaa.

Score history — moves only when a public input or the published formula moves
  • 2026-09-24 · 93 (A) → 100 (A) · source data changed — Company complaints, last 12 months: 305 → 0; Company complaints, prior 12 months: 325 → 0; ALL CFPB complaints, last 12 months: 6896320 → 6901642; ALL CFPB complaints, prior 12 months: 4739278 → 4749611
Report a wrong figure — free, logged publicly

A request cannot change a figure — only a source re-pull or a method fix can, and the fix applies to every company. Outcome is logged at /corrections.

Source: Published formula over CFPB, FDA/CPSC, FDIC, federal courts — official records only · pulled Sep 24, 2026, 7:28 PM UTC

Every figure above is an official public record with its source named. Records are records: complaints are not findings, payments are disclosed and legal, adverse-event reports are unverified. Not medical, legal, or financial advice. Nothing here can be changed by payment. How we source this →

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