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Your community's record · from the CFPB database · Student loans

NY — student loans, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
1,195
complaints from NY residents, last 12 months
-9.6%
vs the 12 months before (1,322)
77
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 08:44 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53…

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Most complained-about companies here

  1. MOHELA416
  2. Nelnet, Inc.198
  3. Maximus Federal Services, Inc.144
  4. Servicer under contract with Federal Student Aid87
  5. EdFinancial Services73
  6. SLM CORPORATION66
  7. Central Research Inc46
  8. Navient Solutions, LLC.35
  9. Climb Credit Inc.27
  10. SOFI TECHNOLOGIES, INC.16
  11. Goal Structured Solutions, LLC10
  12. Earnest Inc.8

Companies with the most open files here

  1. MOHELA66
  2. SLM CORPORATION6
  3. AES/PHEAA1
  4. EdFinancial Services1
  5. Maximus Federal Services, Inc.1
  6. SOFI TECHNOLOGIES, INC.1
  7. TRANSUNION INTERMEDIATE HOLDINGS, INC.1

What people here complain about

  1. Dealing with your lender or servicer671
  2. Struggling to repay your loan238
  3. Incorrect information on your report173
  4. Problem with a company's investigation into an existing problem50
  5. Getting a loan26
  6. Improper use of your report21
  7. Issue with income share agreement6
  8. Issue where my lender is my school5

Which products

  1. Credit reporting or other personal consumer reports321,909
  2. Debt collection11,693
  3. Credit card7,637
  4. Checking or savings account6,858
  5. Money transfer, virtual currency, or money service2,460
  6. Mortgage1,415

CFPB complaints about student loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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