◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

NY — money transfer & crypto, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
2,517
complaints from NY residents, last 12 months
-50%
vs the 12 months before (5,035)
52
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Paypal Holdings, Inc576
  2. Block, Inc.479
  3. JPMORGAN CHASE & CO.230
  4. Chime Financial Inc142
  5. Early Warning Services, LLC141
  6. BANK OF AMERICA, NATIONAL ASSOCIATION99
  7. CITIBANK, N.A.99
  8. Coinbase, Inc.88
  9. TD BANK US HOLDING COMPANY59
  10. ROBINHOOD MARKETS INC.58
  11. CAPITAL ONE FINANCIAL CORPORATION56
  12. WESTERN UNION COMPANY, THE53

Companies with the most open files here

  1. Paypal Holdings, Inc11
  2. BANK OF AMERICA, NATIONAL ASSOCIATION8
  3. Block, Inc.7
  4. Chime Financial Inc5
  5. PNC Bank N.A.4
  6. JPMORGAN CHASE & CO.3
  7. Meta Payments Inc.2
  8. SANTANDER HOLDINGS USA, INC.2

What people here complain about

  1. Fraud or scam778
  2. Other transaction problem530
  3. Unauthorized transactions or other transaction problem382
  4. Trouble accessing funds in your mobile or digital wallet207
  5. Money was not available when promised188
  6. Managing, opening, or closing your mobile wallet account159
  7. Other service problem65
  8. Confusing or missing disclosures47

Which products

  1. Credit reporting or other personal consumer reports316,168
  2. Debt collection11,697
  3. Credit card7,465
  4. Checking or savings account6,725
  5. Money transfer, virtual currency, or money service2,517
  6. Mortgage1,370

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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