◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Banking

NY — banking, the record where you live.

Card
6,858
complaints from NY residents, last 12 months
+14.2%
vs the 12 months before (6,005)
226
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 09:04 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53…

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Most complained-about companies here

  1. JPMORGAN CHASE & CO.1,292
  2. CITIBANK, N.A.797
  3. BANK OF AMERICA, NATIONAL ASSOCIATION650
  4. CAPITAL ONE FINANCIAL CORPORATION582
  5. Chime Financial Inc459
  6. TD BANK US HOLDING COMPANY421
  7. WELLS FARGO & COMPANY330
  8. CITIZENS FINANCIAL GROUP, INC.214
  9. Block, Inc.205
  10. M&T BANK CORPORATION140
  11. KEYCORP135
  12. Paypal Holdings, Inc112

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION56
  2. Chime Financial Inc42
  3. CAPITAL ONE FINANCIAL CORPORATION16
  4. TD BANK US HOLDING COMPANY16
  5. SANTANDER HOLDINGS USA, INC.11
  6. ALLY FINANCIAL INC.10
  7. WELLS FARGO & COMPANY10
  8. NAVY FEDERAL CREDIT UNION8

What people here complain about

  1. Managing an account3,978
  2. Closing an account1,033
  3. Problem with a lender or other company charging your account873
  4. Opening an account586
  5. Problem caused by your funds being low338
  6. Problem with a company's investigation into an existing problem20
  7. Incorrect information on your report19
  8. Problem with fraud alerts or security freezes4

Which products

  1. Credit reporting or other personal consumer reports321,909
  2. Debt collection11,693
  3. Credit card7,637
  4. Checking or savings account6,858
  5. Money transfer, virtual currency, or money service2,460
  6. Mortgage1,415

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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