Alpha CovenantPull a Record

Your community's record · from the CFPB database · Banking

NY — banking, the record where you live.

Card
6,699
complaints from NY residents, last 12 months
+13.1%
vs the 12 months before (5,924)
228
still sitting in progress (2 yrs)

My State, Monthly · free

Get NY's record on the first business day of every month.

Where NY ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. JPMORGAN CHASE & CO.1,289
  2. CITIBANK, N.A.759
  3. BANK OF AMERICA, NATIONAL ASSOCIATION628
  4. CAPITAL ONE FINANCIAL CORPORATION561
  5. Chime Financial Inc427
  6. TD BANK US HOLDING COMPANY412
  7. WELLS FARGO & COMPANY326
  8. CITIZENS FINANCIAL GROUP, INC.219
  9. Block, Inc.196
  10. M&T BANK CORPORATION149
  11. KEYCORP125
  12. SOFI TECHNOLOGIES, INC.108

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION70
  2. Chime Financial Inc32
  3. TD BANK US HOLDING COMPANY15
  4. JPMORGAN CHASE & CO.13
  5. NAVY FEDERAL CREDIT UNION11
  6. PNC Bank N.A.11
  7. CITIBANK, N.A.9
  8. WELLS FARGO & COMPANY9

What people here complain about

  1. Managing an account3,861
  2. Closing an account1,014
  3. Problem with a lender or other company charging your account850
  4. Opening an account583
  5. Problem caused by your funds being low341
  6. Incorrect information on your report19
  7. Problem with a company's investigation into an existing problem18
  8. Problem with fraud alerts or security freezes5

Which products

  1. Credit reporting or other personal consumer reports315,008
  2. Debt collection11,670
  3. Credit card7,439
  4. Checking or savings account6,699
  5. Money transfer, virtual currency, or money service2,511
  6. Mortgage1,362

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.