Your community's record · from the CFPB database · Mortgage

NY — mortgage, the record where you live.

All products Credit reporting Debt collection Mortgage Credit cards Banking Auto & personal loans Student loans Money transfer & crypto

1,375

complaints from NY residents, last 12 months

+23.1%

vs the 12 months before (1,117)

still sitting in progress (2 yrs)

Printed copies carry the source links and the time pulled (2026-09-25 12:51 UTC); the live record may have changed since.

My State, Monthly · free

Get NY's record on the first business day of every month.

Where NY ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want one email the day a specific company's record changes? Watch a record — free family cabinet, or Record Monitor by list size.

Most complained-about companies here

Companies with the most open files here

What people here complain about

Trouble during payment process625
Struggling to pay mortgage388
Applying for a mortgage or refinancing an existing mortgage119
Closing on a mortgage117
Incorrect information on your report65
Problem with a company's investigation into an existing problem54
Improper use of your report3
Problem with fraud alerts or security freezes2

Which products

Credit reporting or other personal consumer reports316,413
Debt collection11,693
Credit card7,469
Checking or savings account6,729
Money transfer, virtual currency, or money service2,523
Mortgage1,375

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source