Your community's record · from the CFPB database
CA — the record where you live.
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
638,190
complaints from CA residents, last 12 months
+43.8%
vs the 12 months before (443,786)
57,234
still sitting in progress (2 yrs)
#3 of 51
by complaint volume
#18 of 51
per 100,000 residents (1,637.9 per 100k)
#22 of 51
by year-over-year growth
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Escalating fastest — product areas
- Payday loan, title loan, personal loan, or advance loan+67.1% (1,256 → 2,099)
- Vehicle loan or lease+49.7% (1,831 → 2,741)
- Credit reporting or other personal consumer reports+46.7% (386,519 → 567,131)
- Debt collection+46.3% (19,089 → 27,936)
Escalating fastest — issues
- Took or threatened to take negative or legal action+357.6% (1,929 → 8,828)
- Charged fees or interest you didn't expect+82.8% (303 → 554)
- Problem with a purchase shown on your statement+74.1% (2,795 → 4,867)
- Problem with a company's investigation into an existing problem+64.8% (67,866 → 111,828)
Escalating fastest — companies
- Chime Financial Inc+125.3% (487 → 1,097)
- Affirm Holdings, Inc+102.8% (471 → 955)
- CL Holdings LLC+94.1% (1,032 → 2,003)
- Paypal Holdings, Inc+86.3% (781 → 1,455)
Most complained-about companies here
- TRANSUNION INTERMEDIATE HOLDINGS, INC.201,766
- EQUIFAX, INC.178,844
- Experian Information Solutions Inc.171,654
- BANK OF AMERICA, NATIONAL ASSOCIATION4,619
- JPMORGAN CHASE & CO.4,461
- WELLS FARGO & COMPANY4,268
- CITIBANK, N.A.4,053
- CAPITAL ONE FINANCIAL CORPORATION3,645
- LEXISNEXIS2,671
- ENCORE CAPITAL GROUP INC.2,356
- Portfolio Recovery Associates, LLC2,300
- SYNCHRONY FINANCIAL2,206
Companies with the most open files here
What people here complain about
- Incorrect information on your report331,049
- Improper use of your report122,478
- Problem with a company's investigation into an existing problem111,828
- Attempts to collect debt not owed11,233
- Took or threatened to take negative or legal action8,828
- Managing an account7,128
- Problem with a purchase shown on your statement4,867
- Written notification about debt3,901
Which products
- Credit reporting or other personal consumer reports567,131
- Debt collection27,936
- Credit card14,548
- Checking or savings account11,830
- Money transfer, virtual currency, or money service4,638
- Mortgage3,873
CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.
Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source