◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

CA — mortgage, the record where you live.

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All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
4,023
complaints from CA residents, last 12 months
+40.1%
vs the 12 months before (2,871)
214
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 01:38 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53… · OpenTimestamps proof available

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Most complained-about companies here

  1. Shellpoint Partners, LLC521
  2. Rocket Mortgage, LLC431
  3. SELECT PORTFOLIO SERVICING, INC.217
  4. Ocwen Financial Corporation178
  5. Freedom Mortgage Company162
  6. WELLS FARGO & COMPANY154
  7. Selene Holdings LLC131
  8. JPMORGAN CHASE & CO.126
  9. Mr. Cooper Group Inc.116
  10. LoanCare, LLC114
  11. BANK OF AMERICA, NATIONAL ASSOCIATION106
  12. CMG Financial Services, Inc.100

Companies with the most open files here

  1. Shellpoint Partners, LLC56
  2. Rocket Mortgage, LLC24
  3. CARRINGTON MORTGAGE SERVICES, LLC22
  4. United Shore Financial Services, LLC16
  5. Ocwen Financial Corporation12
  6. SELECT PORTFOLIO SERVICING, INC.10
  7. CrossCountry Mortgage LLC7
  8. Freedom Mortgage Company7

What people here complain about

  1. Trouble during payment process1,874
  2. Struggling to pay mortgage1,250
  3. Applying for a mortgage or refinancing an existing mortgage426
  4. Closing on a mortgage260
  5. Incorrect information on your report113
  6. Problem with a company's investigation into an existing problem86
  7. Improper use of your report10
  8. Credit monitoring or identity theft protection services3

Which products

  1. Credit reporting or other personal consumer reports578,692
  2. Debt collection26,648
  3. Credit card14,902
  4. Checking or savings account12,050
  5. Money transfer, virtual currency, or money service4,671
  6. Mortgage4,023

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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