Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

CA — mortgage, the record where you live.

Card
3,868
complaints from CA residents, last 12 months
+37.2%
vs the 12 months before (2,819)
178
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC527
  2. Rocket Mortgage, LLC379
  3. SELECT PORTFOLIO SERVICING, INC.210
  4. Ocwen Financial Corporation167
  5. Freedom Mortgage Company155
  6. WELLS FARGO & COMPANY149
  7. Mr. Cooper Group Inc.133
  8. Selene Holdings LLC124
  9. JPMORGAN CHASE & CO.118
  10. LoanCare, LLC106
  11. CMG Financial Services, Inc.103
  12. BANK OF AMERICA, NATIONAL ASSOCIATION97

Companies with the most open files here

  1. Shellpoint Partners, LLC53
  2. Rocket Mortgage, LLC17
  3. CARRINGTON MORTGAGE SERVICES, LLC16
  4. United Shore Financial Services, LLC15
  5. Freedom Mortgage Company10
  6. CrossCountry Mortgage LLC8
  7. BANK OF AMERICA, NATIONAL ASSOCIATION7
  8. PNC Bank N.A.7

What people here complain about

  1. Trouble during payment process1,785
  2. Struggling to pay mortgage1,212
  3. Applying for a mortgage or refinancing an existing mortgage414
  4. Closing on a mortgage247
  5. Incorrect information on your report119
  6. Problem with a company's investigation into an existing problem77
  7. Improper use of your report9
  8. Credit monitoring or identity theft protection services3

Which products

  1. Credit reporting or other personal consumer reports565,400
  2. Debt collection27,818
  3. Credit card14,480
  4. Checking or savings account11,794
  5. Money transfer, virtual currency, or money service4,622
  6. Mortgage3,868

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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