◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

CA — credit cards, the record where you live.

Card
15,495
complaints from CA residents, last 12 months
+26.3%
vs the 12 months before (12,272)
628
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. CITIBANK, N.A.2,001
  2. CAPITAL ONE FINANCIAL CORPORATION1,736
  3. BANK OF AMERICA, NATIONAL ASSOCIATION1,338
  4. JPMORGAN CHASE & CO.1,275
  5. SYNCHRONY FINANCIAL1,244
  6. AMERICAN EXPRESS COMPANY1,042
  7. WELLS FARGO & COMPANY722
  8. GOLDMAN SACHS BANK USA563
  9. Bread Financial Holdings, Inc.555
  10. U.S. BANCORP419
  11. TRANSUNION INTERMEDIATE HOLDINGS, INC.391
  12. BARCLAYS BANK DELAWARE353

Companies with the most open files here

  1. SYNCHRONY FINANCIAL139
  2. BANK OF AMERICA, NATIONAL ASSOCIATION120
  3. Experian Information Solutions Inc.50
  4. CAPITAL ONE FINANCIAL CORPORATION36
  5. TRANSUNION INTERMEDIATE HOLDINGS, INC.34
  6. CITIBANK, N.A.33
  7. WELLS FARGO & COMPANY33
  8. JPMORGAN CHASE & CO.23

What people here complain about

  1. Problem with a purchase shown on your statement4,853
  2. Getting a credit card2,048
  3. Other features, terms, or problems1,614
  4. Fees or interest1,432
  5. Closing your account1,041
  6. Incorrect information on your report829
  7. Advertising and marketing, including promotional offers734
  8. Problem when making payments632

Which products

  1. Credit reporting or other personal consumer reports565,666
  2. Debt collection27,759
  3. Credit card14,476
  4. Checking or savings account11,807
  5. Money transfer, virtual currency, or money service4,626
  6. Mortgage3,869

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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