Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

CA — money transfer & crypto, the record where you live.

Card
4,622
complaints from CA residents, last 12 months
-40.4%
vs the 12 months before (7,753)
129
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Paypal Holdings, Inc1,103
  2. Block, Inc.804
  3. WELLS FARGO & COMPANY325
  4. BANK OF AMERICA, NATIONAL ASSOCIATION301
  5. JPMORGAN CHASE & CO.289
  6. Early Warning Services, LLC216
  7. Chime Financial Inc192
  8. Coinbase, Inc.130
  9. ROBINHOOD MARKETS INC.108
  10. CITIBANK, N.A.78
  11. WESTERN UNION COMPANY, THE72
  12. TransferWise Ltd66

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION32
  2. Paypal Holdings, Inc27
  3. Chime Financial Inc13
  4. Block, Inc.12
  5. WELLS FARGO & COMPANY7
  6. BAM Management US Holdings Inc.5
  7. MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC5
  8. JPMORGAN CHASE & CO.4

What people here complain about

  1. Fraud or scam1,385
  2. Other transaction problem882
  3. Unauthorized transactions or other transaction problem769
  4. Trouble accessing funds in your mobile or digital wallet446
  5. Money was not available when promised358
  6. Managing, opening, or closing your mobile wallet account259
  7. Other service problem128
  8. Confusing or missing disclosures99

Which products

  1. Credit reporting or other personal consumer reports565,400
  2. Debt collection27,818
  3. Credit card14,480
  4. Checking or savings account11,794
  5. Money transfer, virtual currency, or money service4,622
  6. Mortgage3,868

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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