◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

NJ — mortgage, the record where you live.

Card
1,079
complaints from NJ residents, last 12 months
+43.5%
vs the 12 months before (752)
43
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC146
  2. Rocket Mortgage, LLC87
  3. SELECT PORTFOLIO SERVICING, INC.69
  4. Freedom Mortgage Company51
  5. Selene Holdings LLC47
  6. Ocwen Financial Corporation45
  7. WELLS FARGO & COMPANY44
  8. Mr. Cooper Group Inc.42
  9. PENNYMAC LOAN SERVICES, LLC.40
  10. LoanCare, LLC39
  11. CrossCountry Mortgage LLC27
  12. M&T BANK CORPORATION26

Companies with the most open files here

  1. Shellpoint Partners, LLC12
  2. CARRINGTON MORTGAGE SERVICES, LLC4
  3. TD BANK US HOLDING COMPANY4
  4. Rocket Mortgage, LLC3
  5. AmeriHome Mortgage Company, LLC2
  6. CrossCountry Mortgage LLC2
  7. Freedom Mortgage Company2
  8. PNC Bank N.A.2

What people here complain about

  1. Trouble during payment process545
  2. Struggling to pay mortgage297
  3. Applying for a mortgage or refinancing an existing mortgage98
  4. Closing on a mortgage70
  5. Incorrect information on your report31
  6. Problem with a company's investigation into an existing problem30
  7. Credit monitoring or identity theft protection services3
  8. Problem with fraud alerts or security freezes3

Which products

  1. Credit reporting or other personal consumer reports179,815
  2. Debt collection7,759
  3. Credit card3,654
  4. Checking or savings account3,025
  5. Money transfer, virtual currency, or money service1,112
  6. Mortgage1,079

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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