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Your community's record · from the CFPB database · Mortgage

NJ — mortgage, the record where you live.

Card
1,126
complaints from NJ residents, last 12 months
+50.3%
vs the 12 months before (749)
63
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 02:09 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53… · OpenTimestamps proof available

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Most complained-about companies here

  1. Shellpoint Partners, LLC157
  2. Rocket Mortgage, LLC97
  3. SELECT PORTFOLIO SERVICING, INC.70
  4. Freedom Mortgage Company53
  5. Ocwen Financial Corporation47
  6. Selene Holdings LLC47
  7. WELLS FARGO & COMPANY43
  8. PENNYMAC LOAN SERVICES, LLC.42
  9. LoanCare, LLC41
  10. Mr. Cooper Group Inc.34
  11. CrossCountry Mortgage LLC27
  12. JPMORGAN CHASE & CO.27

Companies with the most open files here

  1. Shellpoint Partners, LLC15
  2. Rocket Mortgage, LLC6
  3. CARRINGTON MORTGAGE SERVICES, LLC4
  4. PNC Bank N.A.4
  5. CrossCountry Mortgage LLC3
  6. Freedom Mortgage Company3
  7. SELECT PORTFOLIO SERVICING, INC.3
  8. TD BANK US HOLDING COMPANY3

What people here complain about

  1. Trouble during payment process568
  2. Struggling to pay mortgage314
  3. Applying for a mortgage or refinancing an existing mortgage101
  4. Closing on a mortgage74
  5. Incorrect information on your report34
  6. Problem with a company's investigation into an existing problem27
  7. Credit monitoring or identity theft protection services3
  8. Problem with fraud alerts or security freezes3

Which products

  1. Credit reporting or other personal consumer reports184,363
  2. Debt collection7,793
  3. Credit card3,751
  4. Checking or savings account3,066
  5. Mortgage1,126
  6. Money transfer, virtual currency, or money service1,114

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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