◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Banking

NJ — banking, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
3,001
complaints from NJ residents, last 12 months
+13.6%
vs the 12 months before (2,641)
154
still sitting in progress (2 yrs)

My State, Monthly · free

Get NJ's record on the first business day of every month.

Where NJ ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. JPMORGAN CHASE & CO.353
  2. WELLS FARGO & COMPANY346
  3. BANK OF AMERICA, NATIONAL ASSOCIATION342
  4. TD BANK US HOLDING COMPANY262
  5. Chime Financial Inc201
  6. CAPITAL ONE FINANCIAL CORPORATION164
  7. PNC Bank N.A.146
  8. CITIBANK, N.A.142
  9. Block, Inc.100
  10. CITIZENS FINANCIAL GROUP, INC.95
  11. SANTANDER HOLDINGS USA, INC.89
  12. NAVY FEDERAL CREDIT UNION64

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION39
  2. PNC Bank N.A.24
  3. SANTANDER HOLDINGS USA, INC.19
  4. Chime Financial Inc16
  5. TD BANK US HOLDING COMPANY10
  6. NAVY FEDERAL CREDIT UNION8
  7. WELLS FARGO & COMPANY7
  8. JPMORGAN CHASE & CO.5

What people here complain about

  1. Managing an account1,751
  2. Problem with a lender or other company charging your account401
  3. Closing an account388
  4. Opening an account260
  5. Problem caused by your funds being low177
  6. Incorrect information on your report13
  7. Problem with a company's investigation into an existing problem8
  8. Problem with fraud alerts or security freezes3

Which products

  1. Credit reporting or other personal consumer reports178,986
  2. Debt collection7,722
  3. Credit card3,628
  4. Checking or savings account3,001
  5. Money transfer, virtual currency, or money service1,109
  6. Mortgage1,070

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.