Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

NC — money transfer & crypto, the record where you live.

Card
1,281
complaints from NC residents, last 12 months
-56.6%
vs the 12 months before (2,955)
30
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Block, Inc.499
  2. Paypal Holdings, Inc267
  3. Chime Financial Inc65
  4. WELLS FARGO & COMPANY58
  5. BANK OF AMERICA, NATIONAL ASSOCIATION44
  6. JPMORGAN CHASE & CO.30
  7. Early Warning Services, LLC27
  8. Coinbase, Inc.24
  9. WESTERN UNION COMPANY, THE22
  10. ROBINHOOD MARKETS INC.21
  11. TRUIST FINANCIAL CORPORATION20
  12. NAVY FEDERAL CREDIT UNION12

Companies with the most open files here

  1. Paypal Holdings, Inc6
  2. BANK OF AMERICA, NATIONAL ASSOCIATION3
  3. Block, Inc.3
  4. NAVY FEDERAL CREDIT UNION3
  5. TRUIST FINANCIAL CORPORATION3
  6. Foris DAX, Inc.2
  7. CITIBANK, N.A.1
  8. JPMORGAN CHASE & CO.1

What people here complain about

  1. Fraud or scam417
  2. Unauthorized transactions or other transaction problem239
  3. Other transaction problem207
  4. Trouble accessing funds in your mobile or digital wallet145
  5. Managing, opening, or closing your mobile wallet account77
  6. Money was not available when promised75
  7. Confusing or missing disclosures32
  8. Other service problem23

Which products

  1. Credit reporting or other personal consumer reports223,181
  2. Debt collection12,871
  3. Credit card2,786
  4. Checking or savings account2,709
  5. Money transfer, virtual currency, or money service1,281
  6. Mortgage1,022

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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