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Your community's record · from the CFPB database · Student loans

FL — student loans, the record where you live.

Card
1,570
complaints from FL residents, last 12 months
+3.6%
vs the 12 months before (1,515)
103
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-31 09:37 UTC); the live record may have changed since.Archive hash of 2026-10-30: 8bc1b16b7f111b45…

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Most complained-about companies here

  1. MOHELA487
  2. Nelnet, Inc.301
  3. Maximus Federal Services, Inc.199
  4. EdFinancial Services145
  5. Servicer under contract with Federal Student Aid115
  6. SLM CORPORATION63
  7. Central Research Inc35
  8. Navient Solutions, LLC.34
  9. Climb Credit Inc.32
  10. EQUIFAX, INC.21
  11. TRANSUNION INTERMEDIATE HOLDINGS, INC.20
  12. AES/PHEAA12

Companies with the most open files here

  1. MOHELA80
  2. SLM CORPORATION10
  3. EdFinancial Services6
  4. Meritize Financial Inc.2
  5. TRANSUNION INTERMEDIATE HOLDINGS, INC.2
  6. EQUIFAX, INC.1
  7. Experian Information Solutions Inc.1
  8. TRANSWORLD SYSTEMS INC1

What people here complain about

  1. Dealing with your lender or servicer808
  2. Struggling to repay your loan319
  3. Incorrect information on your report269
  4. Problem with a company's investigation into an existing problem79
  5. Getting a loan45
  6. Improper use of your report20
  7. Credit monitoring or identity theft protection services9
  8. Issue where my lender is my school9

Which products

  1. Credit reporting or other personal consumer reports949,031
  2. Debt collection34,580
  3. Credit card10,102
  4. Checking or savings account8,939
  5. Mortgage3,478
  6. Money transfer, virtual currency, or money service3,390

CFPB complaints about student loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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