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Your community's record · from the CFPB database · Credit cards

FL — credit cards, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
10,407
complaints from FL residents, last 12 months
+21.5%
vs the 12 months before (8,564)
455
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 21:45 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION1,494
  2. CITIBANK, N.A.1,281
  3. SYNCHRONY FINANCIAL1,029
  4. AMERICAN EXPRESS COMPANY700
  5. BANK OF AMERICA, NATIONAL ASSOCIATION686
  6. JPMORGAN CHASE & CO.672
  7. WELLS FARGO & COMPANY405
  8. Bread Financial Holdings, Inc.395
  9. BARCLAYS BANK DELAWARE350
  10. GOLDMAN SACHS BANK USA344
  11. Experian Information Solutions Inc.212
  12. EQUIFAX, INC.205

Companies with the most open files here

  1. SYNCHRONY FINANCIAL134
  2. BANK OF AMERICA, NATIONAL ASSOCIATION55
  3. CAPITAL ONE FINANCIAL CORPORATION43
  4. CITIBANK, N.A.25
  5. Experian Information Solutions Inc.23
  6. WELLS FARGO & COMPANY18
  7. BARCLAYS BANK DELAWARE17
  8. NAVY FEDERAL CREDIT UNION16

What people here complain about

  1. Problem with a purchase shown on your statement3,324
  2. Getting a credit card1,147
  3. Other features, terms, or problems1,010
  4. Fees or interest926
  5. Incorrect information on your report869
  6. Closing your account720
  7. Problem when making payments502
  8. Advertising and marketing, including promotional offers423

Which products

  1. Credit reporting or other personal consumer reports940,810
  2. Debt collection34,669
  3. Credit card10,007
  4. Checking or savings account8,864
  5. Mortgage3,450
  6. Money transfer, virtual currency, or money service3,348

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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