Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

FL — credit cards, the record where you live.

Card
10,060
complaints from FL residents, last 12 months
+18.9%
vs the 12 months before (8,463)
410
still sitting in progress (2 yrs)

My State, Monthly · free

Get FL's record on the first business day of every month.

Where FL ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION1,399
  2. CITIBANK, N.A.1,192
  3. SYNCHRONY FINANCIAL967
  4. AMERICAN EXPRESS COMPANY681
  5. BANK OF AMERICA, NATIONAL ASSOCIATION658
  6. JPMORGAN CHASE & CO.635
  7. WELLS FARGO & COMPANY400
  8. Bread Financial Holdings, Inc.368
  9. BARCLAYS BANK DELAWARE348
  10. GOLDMAN SACHS BANK USA322
  11. EQUIFAX, INC.250
  12. Experian Information Solutions Inc.238

Companies with the most open files here

  1. SYNCHRONY FINANCIAL121
  2. BANK OF AMERICA, NATIONAL ASSOCIATION76
  3. CAPITAL ONE FINANCIAL CORPORATION26
  4. CITIBANK, N.A.21
  5. Experian Information Solutions Inc.20
  6. TRANSUNION INTERMEDIATE HOLDINGS, INC.17
  7. NAVY FEDERAL CREDIT UNION16
  8. Imprint Payments, Inc.14

What people here complain about

  1. Problem with a purchase shown on your statement3,149
  2. Getting a credit card1,122
  3. Other features, terms, or problems974
  4. Incorrect information on your report953
  5. Fees or interest869
  6. Closing your account703
  7. Problem when making payments472
  8. Trouble using your card395

Which products

  1. Credit reporting or other personal consumer reports916,805
  2. Debt collection34,943
  3. Credit card9,685
  4. Checking or savings account8,657
  5. Mortgage3,323
  6. Money transfer, virtual currency, or money service3,309

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.