Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

FL — mortgage, the record where you live.

Card
3,316
complaints from FL residents, last 12 months
+30.2%
vs the 12 months before (2,546)
136
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC406
  2. Rocket Mortgage, LLC281
  3. Ocwen Financial Corporation168
  4. Freedom Mortgage Company140
  5. PENNYMAC LOAN SERVICES, LLC.136
  6. Selene Holdings LLC124
  7. Mr. Cooper Group Inc.123
  8. SELECT PORTFOLIO SERVICING, INC.119
  9. WELLS FARGO & COMPANY118
  10. CARRINGTON MORTGAGE SERVICES, LLC111
  11. LoanCare, LLC89
  12. United Shore Financial Services, LLC81

Companies with the most open files here

  1. Shellpoint Partners, LLC30
  2. CARRINGTON MORTGAGE SERVICES, LLC15
  3. Freedom Mortgage Company9
  4. Rocket Mortgage, LLC9
  5. United Shore Financial Services, LLC9
  6. CrossCountry Mortgage LLC8
  7. Ocwen Financial Corporation6
  8. RoundPoint Mortgage Servicing LLC5

What people here complain about

  1. Trouble during payment process1,629
  2. Struggling to pay mortgage885
  3. Applying for a mortgage or refinancing an existing mortgage302
  4. Closing on a mortgage281
  5. Incorrect information on your report140
  6. Problem with a company's investigation into an existing problem59
  7. Improper use of your report9
  8. Credit monitoring or identity theft protection services5

Which products

  1. Credit reporting or other personal consumer reports913,318
  2. Debt collection34,810
  3. Credit card9,654
  4. Checking or savings account8,630
  5. Mortgage3,316
  6. Money transfer, virtual currency, or money service3,294

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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