Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

FL — money transfer & crypto, the record where you live.

Card
3,294
complaints from FL residents, last 12 months
-46.6%
vs the 12 months before (6,165)
95
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Block, Inc.775
  2. Paypal Holdings, Inc670
  3. WELLS FARGO & COMPANY191
  4. JPMORGAN CHASE & CO.184
  5. BANK OF AMERICA, NATIONAL ASSOCIATION183
  6. Early Warning Services, LLC144
  7. Chime Financial Inc139
  8. Coinbase, Inc.92
  9. ROBINHOOD MARKETS INC.71
  10. WESTERN UNION COMPANY, THE58
  11. TRUIST FINANCIAL CORPORATION41
  12. TransferWise Ltd41

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION17
  2. Paypal Holdings, Inc15
  3. Chime Financial Inc12
  4. Block, Inc.10
  5. NAVY FEDERAL CREDIT UNION5
  6. PNC Bank N.A.5
  7. BAM Management US Holdings Inc.4
  8. JPMORGAN CHASE & CO.4

What people here complain about

  1. Fraud or scam1,059
  2. Other transaction problem636
  3. Unauthorized transactions or other transaction problem497
  4. Trouble accessing funds in your mobile or digital wallet326
  5. Money was not available when promised255
  6. Managing, opening, or closing your mobile wallet account181
  7. Other service problem97
  8. Confusing or missing disclosures57

Which products

  1. Credit reporting or other personal consumer reports913,318
  2. Debt collection34,810
  3. Credit card9,654
  4. Checking or savings account8,630
  5. Mortgage3,316
  6. Money transfer, virtual currency, or money service3,294

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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