Your community's record · from the CFPB database · Mortgage
DC — mortgage, the record where you live.
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Most complained-about companies here
- Rocket Mortgage, LLC11
- Shellpoint Partners, LLC11
- Ocwen Financial Corporation7
- Freedom Mortgage Company5
- Selene Holdings LLC5
- BANK OF AMERICA, NATIONAL ASSOCIATION4
- CARRINGTON MORTGAGE SERVICES, LLC4
- LAKEVIEW LOAN SERVICING, LLC4
- PNC Bank N.A.4
- TRUIST FINANCIAL CORPORATION4
- WELLS FARGO & COMPANY4
- NAVY FEDERAL CREDIT UNION3
Companies with the most open files here
What people here complain about
- Trouble during payment process50
- Struggling to pay mortgage30
- Applying for a mortgage or refinancing an existing mortgage19
- Closing on a mortgage6
- Incorrect information on your report2
- Problem with a company's investigation into an existing problem1
Which products
- Credit reporting or other personal consumer reports17,166
- Debt collection645
- Checking or savings account396
- Credit card336
- Money transfer, virtual currency, or money service138
- Mortgage108
CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.
Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source