◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

DC — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
114
complaints from DC residents, last 12 months
+7.5%
vs the 12 months before (106)
7
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 00:52 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53… · OpenTimestamps proof available

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Most complained-about companies here

  1. Rocket Mortgage, LLC14
  2. Shellpoint Partners, LLC12
  3. Ocwen Financial Corporation8
  4. BANK OF AMERICA, NATIONAL ASSOCIATION5
  5. Selene Holdings LLC5
  6. LAKEVIEW LOAN SERVICING, LLC4
  7. PNC Bank N.A.4
  8. TD BANK US HOLDING COMPANY4
  9. TRUIST FINANCIAL CORPORATION4
  10. CARRINGTON MORTGAGE SERVICES, LLC3
  11. Freedom Mortgage Company3
  12. NAVY FEDERAL CREDIT UNION3

Companies with the most open files here

  1. CrossCountry Mortgage LLC1
  2. LoanCare, LLC1
  3. M&T BANK CORPORATION1
  4. Ocwen Financial Corporation1
  5. Selene Holdings LLC1
  6. Shellpoint Partners, LLC1
  7. TD BANK US HOLDING COMPANY1

What people here complain about

  1. Trouble during payment process52
  2. Struggling to pay mortgage32
  3. Applying for a mortgage or refinancing an existing mortgage20
  4. Closing on a mortgage6
  5. Incorrect information on your report3
  6. Problem with a company's investigation into an existing problem1

Which products

  1. Credit reporting or other personal consumer reports17,083
  2. Debt collection646
  3. Checking or savings account384
  4. Credit card338
  5. Money transfer, virtual currency, or money service133
  6. Mortgage114

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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