Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

DC — mortgage, the record where you live.

Card
108
complaints from DC residents, last 12 months
-10%
vs the 12 months before (120)
1
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Rocket Mortgage, LLC11
  2. Shellpoint Partners, LLC11
  3. Ocwen Financial Corporation7
  4. Freedom Mortgage Company5
  5. Selene Holdings LLC5
  6. BANK OF AMERICA, NATIONAL ASSOCIATION4
  7. CARRINGTON MORTGAGE SERVICES, LLC4
  8. LAKEVIEW LOAN SERVICING, LLC4
  9. PNC Bank N.A.4
  10. TRUIST FINANCIAL CORPORATION4
  11. WELLS FARGO & COMPANY4
  12. NAVY FEDERAL CREDIT UNION3

Companies with the most open files here

  1. Selene Holdings LLC1

What people here complain about

  1. Trouble during payment process50
  2. Struggling to pay mortgage30
  3. Applying for a mortgage or refinancing an existing mortgage19
  4. Closing on a mortgage6
  5. Incorrect information on your report2
  6. Problem with a company's investigation into an existing problem1

Which products

  1. Credit reporting or other personal consumer reports17,166
  2. Debt collection645
  3. Checking or savings account396
  4. Credit card336
  5. Money transfer, virtual currency, or money service138
  6. Mortgage108

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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