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Your community's record · from the CFPB database · Money transfer & crypto

DC — money transfer & crypto, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
133
complaints from DC residents, last 12 months
-50%
vs the 12 months before (266)
5
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 20:26 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. Block, Inc.42
  2. Paypal Holdings, Inc17
  3. Early Warning Services, LLC9
  4. WELLS FARGO & COMPANY6
  5. Chime Financial Inc5
  6. JPMORGAN CHASE & CO.5
  7. ROBINHOOD MARKETS INC.4
  8. WESTERN UNION COMPANY, THE4
  9. BANK OF AMERICA, NATIONAL ASSOCIATION3
  10. CITIBANK, N.A.3
  11. NAVY FEDERAL CREDIT UNION3
  12. Populus Financial Group, Inc. (F/K/A Ace Cash Express)3

Companies with the most open files here

  1. Block, Inc.2
  2. NAVY FEDERAL CREDIT UNION1
  3. Paypal Holdings, Inc1
  4. Populus Financial Group, Inc. (F/K/A Ace Cash Express)1

What people here complain about

  1. Fraud or scam34
  2. Other transaction problem31
  3. Unauthorized transactions or other transaction problem27
  4. Trouble accessing funds in your mobile or digital wallet12
  5. Money was not available when promised6
  6. Other service problem6
  7. Managing, opening, or closing your mobile wallet account5
  8. Problem with customer service4

Which products

  1. Credit reporting or other personal consumer reports17,144
  2. Debt collection647
  3. Checking or savings account387
  4. Credit card341
  5. Money transfer, virtual currency, or money service133
  6. Mortgage115

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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