◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

DC — money transfer & crypto, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
139
complaints from DC residents, last 12 months
-46.3%
vs the 12 months before (259)
5
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Block, Inc.41
  2. Paypal Holdings, Inc17
  3. Early Warning Services, LLC10
  4. WELLS FARGO & COMPANY7
  5. Chime Financial Inc6
  6. ROBINHOOD MARKETS INC.5
  7. WESTERN UNION COMPANY, THE5
  8. JPMORGAN CHASE & CO.4
  9. Populus Financial Group, Inc. (F/K/A Ace Cash Express)4
  10. BANK OF AMERICA, NATIONAL ASSOCIATION3
  11. CAPITAL ONE FINANCIAL CORPORATION3
  12. CITIBANK, N.A.3

Companies with the most open files here

  1. Block, Inc.2
  2. Populus Financial Group, Inc. (F/K/A Ace Cash Express)2
  3. BAM Management US Holdings Inc.1

What people here complain about

  1. Fraud or scam38
  2. Other transaction problem34
  3. Unauthorized transactions or other transaction problem24
  4. Trouble accessing funds in your mobile or digital wallet12
  5. Managing, opening, or closing your mobile wallet account6
  6. Money was not available when promised6
  7. Other service problem6
  8. Problem with customer service4

Which products

  1. Credit reporting or other personal consumer reports17,204
  2. Debt collection646
  3. Checking or savings account398
  4. Credit card338
  5. Money transfer, virtual currency, or money service139
  6. Mortgage108

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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