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Your community's record · from the CFPB database · Credit reporting

DC — credit reporting, the record where you live.

Card
17,149
complaints from DC residents, last 12 months
+24.6%
vs the 12 months before (13,766)
1,395
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.6,017
  2. EQUIFAX, INC.5,356
  3. Experian Information Solutions Inc.5,089
  4. LEXISNEXIS60
  5. CAPITAL ONE FINANCIAL CORPORATION49
  6. CBC Companies, Inc.36
  7. BANK OF AMERICA, NATIONAL ASSOCIATION34
  8. NAVY FEDERAL CREDIT UNION26
  9. FAIR COLLECTIONS & OUTSOURCING, INC.18
  10. Kikoff Inc.17
  11. Nelnet, Inc.17
  12. CITIBANK, N.A.14

Companies with the most open files here

  1. Experian Information Solutions Inc.777
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.469
  3. EQUIFAX, INC.141
  4. LCI Acquisition Inc.2
  5. SYNCHRONY FINANCIAL2
  6. Self Financial Inc.2
  7. FIRSTBANK PUERTO RICO1
  8. NAVY FEDERAL CREDIT UNION1

What people here complain about

  1. Incorrect information on your report9,589
  2. Improper use of your report3,862
  3. Problem with a company's investigation into an existing problem3,554
  4. Unable to get your credit report or credit score63
  5. Problem with a company's investigation into an existing issue34
  6. Credit monitoring or identity theft protection services27
  7. Problem with fraud alerts or security freezes16
  8. Identity theft protection or other monitoring services4

Which products

  1. Credit reporting or other personal consumer reports17,149
  2. Debt collection646
  3. Checking or savings account397
  4. Credit card337
  5. Money transfer, virtual currency, or money service139
  6. Mortgage108

CFPB complaints about credit reporting products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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