Alpha CovenantPull a Record

Your community's record · from the CFPB database · Auto & personal loans

DC — auto & personal loans, the record where you live.

Card
151
complaints from DC residents, last 12 months
+31.3%
vs the 12 months before (115)
9
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Bridgecrest Acceptance Corporation11
  2. ALLY FINANCIAL INC.9
  3. Affirm Holdings, Inc8
  4. SANTANDER HOLDINGS USA, INC.8
  5. Westlake Services, LLC8
  6. TOYOTA MOTOR CREDIT CORPORATION7
  7. CAPITAL ONE FINANCIAL CORPORATION6
  8. NAVY FEDERAL CREDIT UNION6
  9. American Credit Acceptance, LLC5
  10. EGL US, LLC5
  11. Exeter Finance, LLC.5
  12. CREDIT ACCEPTANCE CORPORATION4

Companies with the most open files here

  1. NAVY FEDERAL CREDIT UNION2
  2. American Credit Acceptance, LLC1
  3. FIRSTBANK PUERTO RICO1
  4. NISSAN MOTOR ACCEPTANCE COMPANY LLC1
  5. PNC Bank N.A.1
  6. Paypal Holdings, Inc1
  7. TOYOTA MOTOR CREDIT CORPORATION1
  8. TRUIST FINANCIAL CORPORATION1

What people here complain about

  1. Managing the loan or lease26
  2. Repossession22
  3. Problems at the end of the loan or lease14
  4. Charged fees or interest you didn't expect13
  5. Getting a loan or lease13
  6. Incorrect information on your report13
  7. Struggling to pay your loan13
  8. Problem with a company's investigation into an existing problem9

Which products

  1. Credit reporting or other personal consumer reports17,166
  2. Debt collection645
  3. Checking or savings account396
  4. Credit card336
  5. Money transfer, virtual currency, or money service138
  6. Mortgage108

CFPB complaints about auto & personal loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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