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Your community's record · from the CFPB database · Auto & personal loans

DC — auto & personal loans, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
156
complaints from DC residents, last 12 months
+33.3%
vs the 12 months before (117)
6
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 06:32 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53…

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Most complained-about companies here

  1. Bridgecrest Acceptance Corporation10
  2. SANTANDER HOLDINGS USA, INC.10
  3. ALLY FINANCIAL INC.9
  4. Affirm Holdings, Inc9
  5. TOYOTA MOTOR CREDIT CORPORATION8
  6. Westlake Services, LLC8
  7. CAPITAL ONE FINANCIAL CORPORATION6
  8. EGL US, LLC6
  9. NAVY FEDERAL CREDIT UNION6
  10. American Credit Acceptance, LLC5
  11. Exeter Finance, LLC.5
  12. Klarna AB5

Companies with the most open files here

  1. NAVY FEDERAL CREDIT UNION2
  2. American Credit Acceptance, LLC1
  3. PNC Bank N.A.1
  4. TRUIST FINANCIAL CORPORATION1
  5. WELLS FARGO & COMPANY1

What people here complain about

  1. Managing the loan or lease25
  2. Repossession24
  3. Struggling to pay your loan16
  4. Problems at the end of the loan or lease15
  5. Getting a loan or lease13
  6. Incorrect information on your report13
  7. Charged fees or interest you didn't expect9
  8. Problem with a company's investigation into an existing problem9

Which products

  1. Credit reporting or other personal consumer reports17,083
  2. Debt collection646
  3. Checking or savings account384
  4. Credit card338
  5. Money transfer, virtual currency, or money service133
  6. Mortgage114

CFPB complaints about auto & personal loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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