Your community's record · from the CFPB database
DC — the record where you live.
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
19,059
complaints from DC residents, last 12 months
+19.4%
vs the 12 months before (15,965)
1,457
still sitting in progress (2 yrs)
#33 of 51
by complaint volume
#8 of 51
per 100,000 residents (2,815.5 per 100k)
#48 of 51
by year-over-year growth
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Escalating fastest — product areas
- Vehicle loan or lease+39.4% (71 → 99)
- Credit reporting or other personal consumer reports+24.6% (13,766 → 17,149)
Escalating fastest — issues
- Problem with a company's investigation into an existing problem+51.2% (2,371 → 3,584)
- Problem with a purchase shown on your statement+27.8% (79 → 101)
- Incorrect information on your report+25.4% (7,690 → 9,640)
- Closing an account+9.7% (62 → 68)
Escalating fastest — companies
- BANK OF AMERICA, NATIONAL ASSOCIATION+53.5% (71 → 109)
- TRANSUNION INTERMEDIATE HOLDINGS, INC.+38.9% (4,361 → 6,057)
- Experian Information Solutions Inc.+23.2% (4,159 → 5,123)
- EQUIFAX, INC.+18% (4,561 → 5,382)
Most complained-about companies here
Companies with the most open files here
What people here complain about
- Incorrect information on your report9,640
- Improper use of your report3,866
- Problem with a company's investigation into an existing problem3,584
- Attempts to collect debt not owed261
- Managing an account238
- Written notification about debt128
- Took or threatened to take negative or legal action114
- False statements or representation112
Which products
- Credit reporting or other personal consumer reports17,149
- Debt collection646
- Checking or savings account397
- Credit card337
- Money transfer, virtual currency, or money service139
- Mortgage108
CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.
Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source