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Your community's record · from the CFPB database

HI — the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
13,114
complaints from HI residents, last 12 months
+84.5%
vs the 12 months before (7,107)
1,149
still sitting in progress (2 yrs)
#38 of 51
by complaint volume
#30 of 51
per 100,000 residents (913.9 per 100k)
#3 of 51
by year-over-year growth

HI's money — what state and local governments took in, spent and owe (2024)

20.3%
Share of HI's state and local revenue that came from the federal government (2024)
Formula: revenue from federal government ÷ total revenue (state and local governments combined). Census ASSLGF LF0004 × Census ASSLGF LF0001.
A share, not a judgment: federal grants fund Medicaid, highways and schools everywhere; the share differs with a state's income, program choices and population.
$13,916
State and local debt outstanding per resident (2024)
Formula: total debt outstanding ÷ ACS population. Census ASSLGF LF0231 × Census ACS B01003.
Debt finances roads, water systems and buildings that last decades; per-resident debt says how much is owed, not whether it was well spent.
1.9%
Share of every dollar spent that went to interest on debt (2024)
Formula: interest on debt ÷ total expenditure. Census ASSLGF LF0099 × Census ASSLGF LF0090.
Interest is the price of past borrowing paid out of today's budget.
907.1 · $10,135
CFPB complaints per 100,000 residents next to taxes paid per resident
Formula: complaints filed by residents in the last 12 months ÷ population × 100,000; total state and local taxes ÷ population. CFPB Consumer Complaint Database (state) × Census ASSLGF LF0008 + ACS.
Two records about the same residents, side by side. Neither causes the other; together they describe what people here pay and what they report.
4,333
People whose health records were reported breached by HI-based covered entities, per 100,000 residents (reports under OCR review, last 24 months)
Formula: sum of 'individuals affected' across breach reports whose covered entity lists this state ÷ ACS population × 100,000. HHS OCR breach portal × Census ACS B01003.
Affected people may live in any state; the count is where the reporting entity is based. A report is the entity's own filing, not a finding of fault.
Per resident2024Change vs 2019
Revenue, all sources$17,770+25.3% since base year
…of which from the federal government$3,607+69.1% since base year
Taxes collected$10,135+32.2% since base year
…of which property taxes$1,914+34.3% since base year
Spending$16,623+28.5% since base year
…of which interest on debt$308+9.6% since base year
Debt outstanding$13,916+15.4% since base year
Public-employee pensions paid out$1,319+28.3% since base year

State level only: the Census API publishes no county or city totals, so we show none. Figures are what governments reported to the Census Bureau; Alpha Covenant applies no rating. Population: Census ACS 5-year 2023, B01003. Census source call · Municipal bond disclosures for issuers in HI — MSRB EMMA (official statements, continuing disclosures)

Printed copies carry the source links and the time pulled (2026-11-11 16:09 UTC); the live record may have changed since.Archive hash of 2026-11-10: e481a0bfc1fccba1…

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Escalating fastest — product areas

  1. Student loan
    +106.9% (58 → 120)
  2. Mortgage
    +93.5% (62 → 120)
  3. Credit reporting or other personal consumer reports
    +92.7% (6,061 → 11,682)
  4. Debt collection
    +40.3% (293 → 411)

Escalating fastest — issues

  1. Incorrect information on your report
    +143.1% (3,233 → 7,859)
  2. Problem with a purchase shown on your statement
    +93.8% (64 → 124)
  3. Improper use of your report
    +53.4% (1,544 → 2,369)
  4. Managing an account
    +53.1% (81 → 124)

Escalating fastest — companies

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.
    +123.1% (1,981 → 4,419)
  2. Experian Information Solutions Inc.
    +90.2% (1,820 → 3,461)
  3. EQUIFAX, INC.
    +69.6% (2,051 → 3,479)
  4. CAPITAL ONE FINANCIAL CORPORATION
    +66% (50 → 83)

Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.4,419
  2. EQUIFAX, INC.3,479
  3. Experian Information Solutions Inc.3,461
  4. CAPITAL ONE FINANCIAL CORPORATION83
  5. CITIBANK, N.A.69
  6. BANK OF AMERICA, NATIONAL ASSOCIATION66
  7. SYNCHRONY FINANCIAL51
  8. BARCLAYS BANK DELAWARE48
  9. CBC Companies, Inc.48
  10. NAVY FEDERAL CREDIT UNION48
  11. JPMORGAN CHASE & CO.47
  12. Paypal Holdings, Inc47

Companies with the most open files here

  1. Experian Information Solutions Inc.635
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.415
  3. EQUIFAX, INC.47
  4. BANK OF AMERICA, NATIONAL ASSOCIATION7
  5. NAVY FEDERAL CREDIT UNION6
  6. MOHELA5
  7. BARCLAYS BANK DELAWARE3
  8. CAPITAL ONE FINANCIAL CORPORATION3

What people here complain about

  1. Incorrect information on your report7,859
  2. Improper use of your report2,369
  3. Problem with a company's investigation into an existing problem1,473
  4. Attempts to collect debt not owed181
  5. Managing an account124
  6. Problem with a purchase shown on your statement124
  7. Took or threatened to take negative or legal action88
  8. Written notification about debt75

Which products

  1. Credit reporting or other personal consumer reports11,682
  2. Debt collection411
  3. Credit card339
  4. Checking or savings account201
  5. Mortgage120
  6. Student loan120

CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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