Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

HI — money transfer & crypto, the record where you live.

Card
116
complaints from HI residents, last 12 months
-11.5%
vs the 12 months before (131)
1
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Paypal Holdings, Inc33
  2. Block, Inc.26
  3. BANK OF AMERICA, NATIONAL ASSOCIATION6
  4. Coinbase, Inc.5
  5. JPMORGAN CHASE & CO.5
  6. NAVY FEDERAL CREDIT UNION4
  7. SYNCHRONY FINANCIAL4
  8. FIRST HAWAIIAN, INC.3
  9. SOFI TECHNOLOGIES, INC.3
  10. Bread Financial Holdings, Inc.2
  11. CAPITAL ONE FINANCIAL CORPORATION2
  12. Coinme Holdings, Inc.2

Companies with the most open files here

  1. Block, Inc.1

What people here complain about

  1. Fraud or scam34
  2. Unauthorized transactions or other transaction problem27
  3. Other transaction problem19
  4. Trouble accessing funds in your mobile or digital wallet12
  5. Money was not available when promised5
  6. Problem with customer service4
  7. Unexpected or other fees4
  8. Managing, opening, or closing your mobile wallet account3

Which products

  1. Credit reporting or other personal consumer reports11,044
  2. Debt collection402
  3. Credit card315
  4. Checking or savings account207
  5. Mortgage117
  6. Money transfer, virtual currency, or money service116

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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