◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

HI — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
120
complaints from HI residents, last 12 months
+93.5%
vs the 12 months before (62)
8
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-11-10 03:10 UTC); the live record may have changed since.Archive hash of 2026-11-09: 1d61abdd84933172…

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Most complained-about companies here

  1. Freedom Mortgage Company10
  2. Rocket Mortgage, LLC10
  3. Shellpoint Partners, LLC9
  4. Ocwen Financial Corporation8
  5. BANK OF AMERICA, NATIONAL ASSOCIATION6
  6. BANK OF NEW YORK MELLON CORPORATION, THE5
  7. SELECT PORTFOLIO SERVICING, INC.5
  8. BSI Financial Holdings, Inc.4
  9. CARRINGTON MORTGAGE SERVICES, LLC4
  10. LD Holdings Group, LLC4
  11. NAVY FEDERAL CREDIT UNION4
  12. BANK OF HAWAII CORPORATION3

Companies with the most open files here

  1. Freedom Mortgage Company2
  2. BANK OF AMERICA, NATIONAL ASSOCIATION1
  3. BSI Financial Holdings, Inc.1
  4. LoanCare, LLC1
  5. RoundPoint Mortgage Servicing LLC1
  6. Shellpoint Partners, LLC1
  7. WELLS FARGO & COMPANY1

What people here complain about

  1. Trouble during payment process62
  2. Struggling to pay mortgage29
  3. Applying for a mortgage or refinancing an existing mortgage12
  4. Closing on a mortgage11
  5. Problem with a company's investigation into an existing problem4
  6. Incorrect information on your report2

Which products

  1. Credit reporting or other personal consumer reports11,626
  2. Debt collection408
  3. Credit card335
  4. Checking or savings account199
  5. Mortgage120
  6. Student loan120

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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