Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

TX — mortgage, the record where you live.

Card
3,099
complaints from TX residents, last 12 months
+45.9%
vs the 12 months before (2,124)
137
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Rocket Mortgage, LLC276
  2. Shellpoint Partners, LLC276
  3. Freedom Mortgage Company181
  4. Ocwen Financial Corporation177
  5. PENNYMAC LOAN SERVICES, LLC.131
  6. LoanCare, LLC118
  7. CARRINGTON MORTGAGE SERVICES, LLC107
  8. Mr. Cooper Group Inc.103
  9. WELLS FARGO & COMPANY103
  10. SELECT PORTFOLIO SERVICING, INC.81
  11. M&T BANK CORPORATION65
  12. United Shore Financial Services, LLC64

Companies with the most open files here

  1. Shellpoint Partners, LLC27
  2. Freedom Mortgage Company18
  3. CARRINGTON MORTGAGE SERVICES, LLC11
  4. LoanCare, LLC10
  5. Rocket Mortgage, LLC10
  6. PNC Bank N.A.8
  7. CrossCountry Mortgage LLC7
  8. United Shore Financial Services, LLC7

What people here complain about

  1. Trouble during payment process1,538
  2. Struggling to pay mortgage900
  3. Applying for a mortgage or refinancing an existing mortgage248
  4. Closing on a mortgage246
  5. Incorrect information on your report106
  6. Problem with a company's investigation into an existing problem43
  7. Improper use of your report11
  8. Credit monitoring or identity theft protection services3

Which products

  1. Credit reporting or other personal consumer reports1,027,241
  2. Debt collection54,596
  3. Credit card9,168
  4. Checking or savings account7,902
  5. Money transfer, virtual currency, or money service3,495
  6. Mortgage3,099

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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