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Your community's record · from the CFPB database · Mortgage

TX — mortgage, the record where you live.

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All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
3,293
complaints from TX residents, last 12 months
+52%
vs the 12 months before (2,167)
198
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 14:14 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. Rocket Mortgage, LLC313
  2. Shellpoint Partners, LLC305
  3. Freedom Mortgage Company189
  4. Ocwen Financial Corporation188
  5. PENNYMAC LOAN SERVICES, LLC.139
  6. LoanCare, LLC132
  7. CARRINGTON MORTGAGE SERVICES, LLC129
  8. WELLS FARGO & COMPANY93
  9. Mr. Cooper Group Inc.92
  10. SELECT PORTFOLIO SERVICING, INC.80
  11. M&T BANK CORPORATION68
  12. United Shore Financial Services, LLC67

Companies with the most open files here

  1. Shellpoint Partners, LLC42
  2. CARRINGTON MORTGAGE SERVICES, LLC27
  3. Rocket Mortgage, LLC19
  4. Freedom Mortgage Company17
  5. United Shore Financial Services, LLC11
  6. CrossCountry Mortgage LLC10
  7. LoanCare, LLC8
  8. PNC Bank N.A.7

What people here complain about

  1. Trouble during payment process1,623
  2. Struggling to pay mortgage974
  3. Applying for a mortgage or refinancing an existing mortgage266
  4. Closing on a mortgage262
  5. Incorrect information on your report106
  6. Problem with a company's investigation into an existing problem42
  7. Improper use of your report11
  8. Credit monitoring or identity theft protection services4

Which products

  1. Credit reporting or other personal consumer reports1,066,096
  2. Debt collection54,793
  3. Credit card8,921
  4. Checking or savings account8,209
  5. Money transfer, virtual currency, or money service3,516
  6. Mortgage3,293

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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