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Your community's record · from the CFPB database · Banking

TX — banking, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
8,209
complaints from TX residents, last 12 months
+1.5%
vs the 12 months before (8,086)
412
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 19:49 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. WELLS FARGO & COMPANY1,091
  2. JPMORGAN CHASE & CO.1,031
  3. BANK OF AMERICA, NATIONAL ASSOCIATION875
  4. Chime Financial Inc737
  5. CAPITAL ONE FINANCIAL CORPORATION516
  6. NAVY FEDERAL CREDIT UNION431
  7. Block, Inc.396
  8. SOFI TECHNOLOGIES, INC.250
  9. UNITED SERVICES AUTOMOBILE ASSOCIATION248
  10. PNC Bank N.A.236
  11. TRUIST FINANCIAL CORPORATION172
  12. CITIBANK, N.A.163

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION79
  2. Chime Financial Inc79
  3. WELLS FARGO & COMPANY54
  4. PNC Bank N.A.50
  5. NAVY FEDERAL CREDIT UNION46
  6. RANDOLPH-BROOKS FEDERAL CREDIT UNION25
  7. FIFTH THIRD FINANCIAL CORPORATION9
  8. ALLY FINANCIAL INC.8

What people here complain about

  1. Managing an account4,678
  2. Problem with a lender or other company charging your account1,190
  3. Closing an account1,014
  4. Opening an account765
  5. Problem caused by your funds being low482
  6. Problem with a company's investigation into an existing problem32
  7. Incorrect information on your report28
  8. Credit monitoring or identity theft protection services5

Which products

  1. Credit reporting or other personal consumer reports1,066,096
  2. Debt collection54,793
  3. Credit card8,921
  4. Checking or savings account8,209
  5. Money transfer, virtual currency, or money service3,516
  6. Mortgage3,293

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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