◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

OH — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
897
complaints from OH residents, last 12 months
+67%
vs the 12 months before (537)
42
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Rocket Mortgage, LLC116
  2. Shellpoint Partners, LLC84
  3. FIFTH THIRD FINANCIAL CORPORATION40
  4. U.S. BANCORP38
  5. PENNYMAC LOAN SERVICES, LLC.36
  6. CrossCountry Mortgage LLC32
  7. HUNTINGTON NATIONAL BANK, THE31
  8. CARRINGTON MORTGAGE SERVICES, LLC28
  9. Mr. Cooper Group Inc.28
  10. Ocwen Financial Corporation27
  11. Freedom Mortgage Company26
  12. SELECT PORTFOLIO SERVICING, INC.26

Companies with the most open files here

  1. Shellpoint Partners, LLC10
  2. PNC Bank N.A.6
  3. CARRINGTON MORTGAGE SERVICES, LLC4
  4. CrossCountry Mortgage LLC3
  5. FIFTH THIRD FINANCIAL CORPORATION2
  6. Rocket Mortgage, LLC2
  7. WELLS FARGO & COMPANY2
  8. AmeriHome Mortgage Company, LLC1

What people here complain about

  1. Trouble during payment process466
  2. Struggling to pay mortgage212
  3. Applying for a mortgage or refinancing an existing mortgage112
  4. Closing on a mortgage60
  5. Incorrect information on your report28
  6. Problem with a company's investigation into an existing problem12
  7. Improper use of your report5
  8. Credit monitoring or identity theft protection services1

Which products

  1. Credit reporting or other personal consumer reports111,853
  2. Debt collection6,834
  3. Checking or savings account2,367
  4. Credit card2,149
  5. Money transfer, virtual currency, or money service983
  6. Mortgage897

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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