◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

OH — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
969
complaints from OH residents, last 12 months
+76.8%
vs the 12 months before (548)
70
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 23:49 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. Rocket Mortgage, LLC128
  2. Shellpoint Partners, LLC106
  3. FIFTH THIRD FINANCIAL CORPORATION42
  4. U.S. BANCORP40
  5. PENNYMAC LOAN SERVICES, LLC.39
  6. CrossCountry Mortgage LLC34
  7. HUNTINGTON NATIONAL BANK, THE33
  8. CARRINGTON MORTGAGE SERVICES, LLC30
  9. Freedom Mortgage Company28
  10. Ocwen Financial Corporation27
  11. Mr. Cooper Group Inc.26
  12. WELLS FARGO & COMPANY26

Companies with the most open files here

  1. Shellpoint Partners, LLC28
  2. CrossCountry Mortgage LLC6
  3. Freedom Mortgage Company5
  4. PNC Bank N.A.5
  5. CARRINGTON MORTGAGE SERVICES, LLC4
  6. PLANET HOME LENDING, LLC4
  7. Ocwen Financial Corporation2
  8. Rocket Mortgage, LLC2

What people here complain about

  1. Trouble during payment process498
  2. Struggling to pay mortgage236
  3. Applying for a mortgage or refinancing an existing mortgage116
  4. Closing on a mortgage67
  5. Incorrect information on your report29
  6. Problem with a company's investigation into an existing problem14
  7. Improper use of your report7
  8. Credit monitoring or identity theft protection services1

Which products

  1. Credit reporting or other personal consumer reports113,862
  2. Debt collection6,975
  3. Checking or savings account2,402
  4. Credit card2,240
  5. Mortgage969
  6. Money transfer, virtual currency, or money service964

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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