Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

MD — mortgage, the record where you live.

Card
1,005
complaints from MD residents, last 12 months
+25.3%
vs the 12 months before (802)
38
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC118
  2. WELLS FARGO & COMPANY89
  3. Rocket Mortgage, LLC88
  4. Freedom Mortgage Company56
  5. Ocwen Financial Corporation54
  6. PENNYMAC LOAN SERVICES, LLC.38
  7. TRUIST FINANCIAL CORPORATION36
  8. SELECT PORTFOLIO SERVICING, INC.33
  9. U.S. BANCORP30
  10. Selene Holdings LLC29
  11. BANK OF AMERICA, NATIONAL ASSOCIATION26
  12. Mr. Cooper Group Inc.26

Companies with the most open files here

  1. Shellpoint Partners, LLC12
  2. PNC Bank N.A.4
  3. Freedom Mortgage Company3
  4. NAVY FEDERAL CREDIT UNION3
  5. WELLS FARGO & COMPANY3
  6. AMERICAN FINANCING CORPORATION1
  7. BANK OF AMERICA, NATIONAL ASSOCIATION1
  8. CARRINGTON MORTGAGE SERVICES, LLC1

What people here complain about

  1. Trouble during payment process468
  2. Struggling to pay mortgage257
  3. Closing on a mortgage123
  4. Applying for a mortgage or refinancing an existing mortgage100
  5. Incorrect information on your report40
  6. Problem with a company's investigation into an existing problem14
  7. Improper use of your report2
  8. Credit monitoring or identity theft protection services1

Which products

  1. Credit reporting or other personal consumer reports139,662
  2. Debt collection6,362
  3. Checking or savings account1,907
  4. Credit card1,823
  5. Mortgage1,005
  6. Money transfer, virtual currency, or money service825

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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