◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database

DE — the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
25,423
complaints from DE residents, last 12 months
+16.8%
vs the 12 months before (21,763)
1,931
still sitting in progress (2 yrs)
#32 of 51
by complaint volume
#11 of 51
per 100,000 residents (2,479.9 per 100k)
#49 of 51
by year-over-year growth

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Escalating fastest — product areas

  1. Payday loan, title loan, personal loan, or advance loan
    +46.6% (58 → 85)
  2. Vehicle loan or lease
    +38.8% (80 → 111)
  3. Credit reporting or other personal consumer reports
    +19% (19,117 → 22,753)
  4. Debt collection
    +13.8% (1,141 → 1,299)

Escalating fastest — issues

  1. Took or threatened to take negative or legal action
    +95.8% (119 → 233)
  2. Problem with a purchase shown on your statement
    +76.9% (65 → 115)
  3. Problem with a company's investigation into an existing problem
    +46.9% (2,866 → 4,210)
  4. Unable to get your credit report or credit score
    +41.2% (68 → 96)

Escalating fastest — companies

  1. LEXISNEXIS
    +209.4% (53 → 164)
  2. CL Holdings LLC
    +57.5% (73 → 115)
  3. ENCORE CAPITAL GROUP INC.
    +40.3% (62 → 87)
  4. TRANSUNION INTERMEDIATE HOLDINGS, INC.
    +28.1% (6,393 → 8,188)

Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.8,188
  2. EQUIFAX, INC.7,143
  3. Experian Information Solutions Inc.6,653
  4. CAPITAL ONE FINANCIAL CORPORATION218
  5. LEXISNEXIS164
  6. CBC Companies, Inc.118
  7. CL Holdings LLC115
  8. Resurgent Capital Services L.P.96
  9. ENCORE CAPITAL GROUP INC.87
  10. CITIBANK, N.A.80
  11. BANK OF AMERICA, NATIONAL ASSOCIATION76
  12. WELLS FARGO & COMPANY75

Companies with the most open files here

  1. Experian Information Solutions Inc.1,025
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.617
  3. EQUIFAX, INC.182
  4. PNC Bank N.A.14
  5. MOHELA11
  6. CAPITAL ONE FINANCIAL CORPORATION9
  7. BANK OF AMERICA, NATIONAL ASSOCIATION7
  8. Portfolio Recovery Associates, LLC7

What people here complain about

  1. Incorrect information on your report13,723
  2. Improper use of your report4,742
  3. Problem with a company's investigation into an existing problem4,210
  4. Attempts to collect debt not owed652
  5. Took or threatened to take negative or legal action233
  6. Managing an account205
  7. False statements or representation202
  8. Written notification about debt127

Which products

  1. Credit reporting or other personal consumer reports22,753
  2. Debt collection1,299
  3. Credit card408
  4. Checking or savings account362
  5. Money transfer, virtual currency, or money service144
  6. Mortgage130

CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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