◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database

CT — the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
43,253
complaints from CT residents, last 12 months
+30.7%
vs the 12 months before (33,094)
3,768
still sitting in progress (2 yrs)
#27 of 51
by complaint volume
#24 of 51
per 100,000 residents (1,199.1 per 100k)
#34 of 51
by year-over-year growth

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Escalating fastest — product areas

  1. Payday loan, title loan, personal loan, or advance loan
    +108.2% (61 → 127)
  2. Vehicle loan or lease
    +41.8% (170 → 241)
  3. Credit reporting or other personal consumer reports
    +36.3% (27,856 → 37,978)
  4. Mortgage
    +29% (272 → 351)

Escalating fastest — issues

  1. Took or threatened to take negative or legal action
    +166.9% (181 → 483)
  2. Problem with a lender or other company charging your account
    +73.4% (79 → 137)
  3. Problem with a company's investigation into an existing problem
    +64.3% (4,336 → 7,124)
  4. Problem when making payments
    +60.8% (51 → 82)

Escalating fastest — companies

  1. Paypal Holdings, Inc
    +109.4% (53 → 111)
  2. CL Holdings LLC
    +56% (91 → 142)
  3. GOLDMAN SACHS BANK USA
    +55.9% (68 → 106)
  4. TRANSUNION INTERMEDIATE HOLDINGS, INC.
    +47.3% (9,165 → 13,502)

Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.13,502
  2. EQUIFAX, INC.11,626
  3. Experian Information Solutions Inc.11,572
  4. CAPITAL ONE FINANCIAL CORPORATION345
  5. CITIBANK, N.A.300
  6. BANK OF AMERICA, NATIONAL ASSOCIATION293
  7. JPMORGAN CHASE & CO.282
  8. Resurgent Capital Services L.P.214
  9. WELLS FARGO & COMPANY205
  10. SYNCHRONY FINANCIAL183
  11. ENCORE CAPITAL GROUP INC.159
  12. Portfolio Recovery Associates, LLC154

Companies with the most open files here

  1. Experian Information Solutions Inc.1,943
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.1,193
  3. EQUIFAX, INC.447
  4. BANK OF AMERICA, NATIONAL ASSOCIATION28
  5. MOHELA17
  6. SYNCHRONY FINANCIAL17
  7. Chime Financial Inc11
  8. CITIBANK, N.A.7

What people here complain about

  1. Incorrect information on your report22,150
  2. Improper use of your report8,628
  3. Problem with a company's investigation into an existing problem7,124
  4. Attempts to collect debt not owed751
  5. Managing an account538
  6. Took or threatened to take negative or legal action483
  7. Written notification about debt353
  8. Problem with a purchase shown on your statement346

Which products

  1. Credit reporting or other personal consumer reports37,978
  2. Debt collection1,980
  3. Credit card969
  4. Checking or savings account906
  5. Money transfer, virtual currency, or money service356
  6. Mortgage351

CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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