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Your community's record · from the CFPB database · Mortgage

PA — mortgage, the record where you live.

Card
1,190
complaints from PA residents, last 12 months
+44.8%
vs the 12 months before (822)
54
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-11-09 19:11 UTC); the live record may have changed since.Archive hash of 2026-11-08: be5602a2f55e12f7…

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Most complained-about companies here

  1. Rocket Mortgage, LLC136
  2. Shellpoint Partners, LLC126
  3. WELLS FARGO & COMPANY71
  4. PENNYMAC LOAN SERVICES, LLC.57
  5. Ocwen Financial Corporation55
  6. Freedom Mortgage Company45
  7. Mr. Cooper Group Inc.45
  8. CrossCountry Mortgage LLC37
  9. SELECT PORTFOLIO SERVICING, INC.35
  10. Selene Holdings LLC34
  11. PNC Bank N.A.32
  12. M&T BANK CORPORATION30

Companies with the most open files here

  1. Shellpoint Partners, LLC12
  2. CrossCountry Mortgage LLC6
  3. Freedom Mortgage Company5
  4. Rocket Mortgage, LLC4
  5. CARRINGTON MORTGAGE SERVICES, LLC3
  6. PNC Bank N.A.3
  7. AmeriHome Mortgage Company, LLC2
  8. SOFI TECHNOLOGIES, INC.2

What people here complain about

  1. Trouble during payment process609
  2. Struggling to pay mortgage309
  3. Applying for a mortgage or refinancing an existing mortgage120
  4. Closing on a mortgage82
  5. Incorrect information on your report34
  6. Problem with a company's investigation into an existing problem26
  7. Improper use of your report6
  8. Unable to get your credit report or credit score2

Which products

  1. Credit reporting or other personal consumer reports211,743
  2. Debt collection10,632
  3. Credit card3,197
  4. Checking or savings account3,181
  5. Money transfer, virtual currency, or money service1,321
  6. Mortgage1,190

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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