Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

GA — mortgage, the record where you live.

Card
1,802
complaints from GA residents, last 12 months
+48.4%
vs the 12 months before (1,214)
79
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC206
  2. Rocket Mortgage, LLC172
  3. Freedom Mortgage Company95
  4. Ocwen Financial Corporation84
  5. WELLS FARGO & COMPANY81
  6. PENNYMAC LOAN SERVICES, LLC.74
  7. SELECT PORTFOLIO SERVICING, INC.65
  8. Mr. Cooper Group Inc.55
  9. Selene Holdings LLC48
  10. TRUIST FINANCIAL CORPORATION46
  11. CARRINGTON MORTGAGE SERVICES, LLC40
  12. United Shore Financial Services, LLC39

Companies with the most open files here

  1. Shellpoint Partners, LLC21
  2. Freedom Mortgage Company7
  3. Ocwen Financial Corporation7
  4. CARRINGTON MORTGAGE SERVICES, LLC5
  5. CrossCountry Mortgage LLC5
  6. Rocket Mortgage, LLC4
  7. AmeriHome Mortgage Company, LLC3
  8. NAVY FEDERAL CREDIT UNION3

What people here complain about

  1. Trouble during payment process848
  2. Struggling to pay mortgage554
  3. Applying for a mortgage or refinancing an existing mortgage155
  4. Closing on a mortgage141
  5. Incorrect information on your report64
  6. Problem with a company's investigation into an existing problem32
  7. Improper use of your report4
  8. Credit monitoring or identity theft protection services3

Which products

  1. Credit reporting or other personal consumer reports469,766
  2. Debt collection26,018
  3. Checking or savings account4,254
  4. Credit card3,537
  5. Money transfer, virtual currency, or money service1,822
  6. Mortgage1,802

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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