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◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

GA — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
1,908
complaints from GA residents, last 12 months
+50.7%
vs the 12 months before (1,266)
92
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-24 18:39 UTC); the live record may have changed since.Archive hash of 2026-10-23: 3ac63c3243ef1be4…

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Most complained-about companies here

  1. Shellpoint Partners, LLC213
  2. Rocket Mortgage, LLC185
  3. Freedom Mortgage Company106
  4. Ocwen Financial Corporation91
  5. WELLS FARGO & COMPANY76
  6. PENNYMAC LOAN SERVICES, LLC.75
  7. SELECT PORTFOLIO SERVICING, INC.71
  8. Selene Holdings LLC51
  9. CARRINGTON MORTGAGE SERVICES, LLC46
  10. Mr. Cooper Group Inc.46
  11. TRUIST FINANCIAL CORPORATION46
  12. PLANET HOME LENDING, LLC43

Companies with the most open files here

  1. Freedom Mortgage Company16
  2. Shellpoint Partners, LLC16
  3. CARRINGTON MORTGAGE SERVICES, LLC7
  4. Rocket Mortgage, LLC7
  5. BANK OF AMERICA, NATIONAL ASSOCIATION6
  6. United Shore Financial Services, LLC6
  7. Ocwen Financial Corporation4
  8. PLANET HOME LENDING, LLC4

What people here complain about

  1. Trouble during payment process910
  2. Struggling to pay mortgage604
  3. Applying for a mortgage or refinancing an existing mortgage148
  4. Closing on a mortgage145
  5. Incorrect information on your report64
  6. Problem with a company's investigation into an existing problem29
  7. Improper use of your report4
  8. Credit monitoring or identity theft protection services3

Which products

  1. Credit reporting or other personal consumer reports481,127
  2. Debt collection25,800
  3. Checking or savings account4,353
  4. Credit card3,610
  5. Mortgage1,908
  6. Money transfer, virtual currency, or money service1,758

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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