◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

AL — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
480
complaints from AL residents, last 12 months
+44.1%
vs the 12 months before (333)
27
still sitting in progress (2 yrs)
Printed copies carry the source links and the time pulled (2026-10-25 05:18 UTC); the live record may have changed since.Archive hash of 2026-10-24: bd10f00c4bd50d53…

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Most complained-about companies here

  1. Shellpoint Partners, LLC50
  2. Rocket Mortgage, LLC49
  3. Freedom Mortgage Company33
  4. CARRINGTON MORTGAGE SERVICES, LLC23
  5. Mr. Cooper Group Inc.22
  6. PENNYMAC LOAN SERVICES, LLC.22
  7. WELLS FARGO & COMPANY21
  8. Ocwen Financial Corporation18
  9. MIDFIRST BANK16
  10. REGIONS FINANCIAL CORPORATION16
  11. VANDERBILT MORTGAGE & FINANCE, INC14
  12. Selene Holdings LLC13

Companies with the most open files here

  1. Shellpoint Partners, LLC8
  2. CARRINGTON MORTGAGE SERVICES, LLC4
  3. AmeriHome Mortgage Company, LLC2
  4. Freedom Mortgage Company2
  5. PLANET HOME LENDING, LLC2
  6. CITIZENS FINANCIAL GROUP, INC.1
  7. MORTGAGE SOLUTIONS OF COLORADO1
  8. NAVY FEDERAL CREDIT UNION1

What people here complain about

  1. Trouble during payment process239
  2. Struggling to pay mortgage145
  3. Applying for a mortgage or refinancing an existing mortgage41
  4. Closing on a mortgage29
  5. Incorrect information on your report14
  6. Problem with a company's investigation into an existing problem10
  7. Improper use of your report2

Which products

  1. Credit reporting or other personal consumer reports198,689
  2. Debt collection8,068
  3. Checking or savings account1,077
  4. Credit card832
  5. Money transfer, virtual currency, or money service618
  6. Mortgage480

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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