Your public record is already out there. We're on your side in correcting it.

Record Recovery.

Every consumer complaint filed with the CFPB is public — your customers, journalists and regulators read the same record. We noticed first, we understand why it's happening, and we help you correct it before it costs you more customers: diagnose the drivers, mediate open complaints toward fair resolution, fix the causes — and let the same public record prove the recovery.

Mediation: the fastest lever on your public record

We sit in the middle with the data both sides need — nothing gets removed, everything gets resolved better.

Consumer side

We've mined which complaint types historically win relief and where disputes get stonewalled — we know what a fair resolution looks like.

Company side

We diagnose your failure modes from your own record's narratives — the causes, not the symptoms.

The middle

We help you resolve the actual open complaints faster and better. Better timely-response and relief rates flow straight into the public record — the same record everyone checks. The proof is never our word; it's the federal record itself.

What it is
  • Complaint Driver Diagnosis — what's actually driving your federal complaint record, with quoted narrative evidence from the record itself
  • Complaint Mediation Desk — we know which complaint types win relief and where responses break down on both sides; we help you resolve open complaints faster and better, which improves your timely-response and relief rates on the public record
  • Fix prescriptions and response playbooks per driver
  • Monthly trend measurement from the same public record — before/after, no self-grading
  • Public 'Most Improved' recognition once the record itself proves the recovery
What it is NOT
  • NOT complaint removal — nobody can remove federal complaints, and anyone promising that is misleading you
  • NOT reputation management or review manipulation
  • NOT a way to influence our public rankings — see firewall
Record Diagnosis (one-time report)
$497

A cited, written analysis of what the federal record shows: complaint drivers by issue, product and state; relief rate and response timing vs the market; where the record says the process breaks. Deliverable is the report. No outcome is promised.

Watchdog Monitor
$497/month

Know the moment your record moves — trend, spikes, new issue patterns, same-day alerts

Retained advisory
$2,497/month, limited seats

Ongoing diagnosis and complaint-mediation support with monthly public-record measurement. We deliver analysis and process work; the score moves only when the government's data moves, and we say so in writing.

Start with the free snapshot

See your company's volume, trend and top complaint drivers exactly as the public record shows them — free, no login.

Get my free record snapshot

Monthly rankings · 2026-11 · Source: CFPB Consumer Complaint Database (official federal record)

🏆 Most Improved on the Federal Record

Rankings are being computed — check back shortly.

Elevated Complaint Activity

Rankings are being computed — check back shortly.

Complaint counts are consumer filings in the official federal record, not adjudicated wrongdoing, and scale with company size. Trend math: trailing-period complaints/year vs. the prior 2-year baseline; ±15% reads as flat.

Rankings are computed by a fixed formula from the CFPB public federal record and are never altered, delayed, or withheld for any client or prospect. Engagements price remediation work only — never the rankings.

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