Alpha CovenantPull a Record

Your community's record · from the CFPB database · Student loans

MA — student loans, the record where you live.

Card
387
complaints from MA residents, last 12 months
-26.7%
vs the 12 months before (528)
25
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. MOHELA141
  2. Nelnet, Inc.49
  3. EdFinancial Services36
  4. Maximus Federal Services, Inc.36
  5. Servicer under contract with Federal Student Aid26
  6. SLM CORPORATION21
  7. Central Research Inc15
  8. Climb Credit Inc.8
  9. Navient Solutions, LLC.6
  10. SOFI TECHNOLOGIES, INC.6
  11. AES/PHEAA4
  12. CITIZENS FINANCIAL GROUP, INC.4

Companies with the most open files here

  1. MOHELA19
  2. CITIZENS FINANCIAL GROUP, INC.1
  3. EQUIFAX, INC.1
  4. EdFinancial Services1
  5. Experian Information Solutions Inc.1
  6. SLM CORPORATION1
  7. TRANSUNION INTERMEDIATE HOLDINGS, INC.1

What people here complain about

  1. Dealing with your lender or servicer238
  2. Struggling to repay your loan73
  3. Incorrect information on your report37
  4. Problem with a company's investigation into an existing problem15
  5. Getting a loan7
  6. Improper use of your report7
  7. Problem with fraud alerts or security freezes4
  8. Issue where my lender is my school3

Which products

  1. Credit reporting or other personal consumer reports74,691
  2. Debt collection2,881
  3. Credit card1,890
  4. Checking or savings account1,377
  5. Money transfer, virtual currency, or money service665
  6. Mortgage494

CFPB complaints about student loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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