◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Banking

MA — banking, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
1,371
complaints from MA residents, last 12 months
+9.2%
vs the 12 months before (1,255)
71
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION236
  2. CITIZENS FINANCIAL GROUP, INC.165
  3. SANTANDER HOLDINGS USA, INC.110
  4. Chime Financial Inc101
  5. JPMORGAN CHASE & CO.94
  6. TD BANK US HOLDING COMPANY82
  7. CAPITAL ONE FINANCIAL CORPORATION58
  8. Block, Inc.41
  9. CITIBANK, N.A.36
  10. Paypal Holdings, Inc31
  11. GOLDMAN SACHS BANK USA30
  12. SOFI TECHNOLOGIES, INC.24

Companies with the most open files here

  1. BANK OF AMERICA, NATIONAL ASSOCIATION18
  2. SANTANDER HOLDINGS USA, INC.17
  3. Chime Financial Inc10
  4. CITIZENS FINANCIAL GROUP, INC.5
  5. WELLS FARGO & COMPANY3
  6. ALLY FINANCIAL INC.2
  7. BOEING EMPLOYEES' CREDIT UNION2
  8. TD BANK US HOLDING COMPANY2

What people here complain about

  1. Managing an account772
  2. Closing an account200
  3. Problem with a lender or other company charging your account199
  4. Opening an account119
  5. Problem caused by your funds being low74
  6. Incorrect information on your report2
  7. Problem with a company's investigation into an existing problem2
  8. Problem with fraud alerts or security freezes2

Which products

  1. Credit reporting or other personal consumer reports74,425
  2. Debt collection2,868
  3. Credit card1,883
  4. Checking or savings account1,371
  5. Money transfer, virtual currency, or money service661
  6. Mortgage493

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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