◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Auto & personal loans

MA — auto & personal loans, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
550
complaints from MA residents, last 12 months
+42.9%
vs the 12 months before (385)
14
still sitting in progress (2 yrs)

My State, Monthly · free

Get MA's record on the first business day of every month.

Where MA ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. SANTANDER HOLDINGS USA, INC.40
  2. Westlake Services, LLC37
  3. TOYOTA MOTOR CREDIT CORPORATION30
  4. Affirm Holdings, Inc26
  5. ALLY FINANCIAL INC.25
  6. HYUNDAI CAPITAL AMERICA24
  7. AMERICAN HONDA FINANCE CORP19
  8. CAPITAL ONE FINANCIAL CORPORATION15
  9. FIRST TECHNOLOGY FEDERAL CREDIT UNION14
  10. Klarna AB13
  11. NISSAN MOTOR ACCEPTANCE COMPANY LLC13
  12. Mercedes Benz Financial Services11

Companies with the most open files here

  1. Block, Inc.2
  2. NISSAN MOTOR ACCEPTANCE COMPANY LLC2
  3. SOLAR SERVICING HOLDINGS LLC2
  4. ALLY FINANCIAL INC.1
  5. BANK OF AMERICA, NATIONAL ASSOCIATION1
  6. CAPITAL ONE FINANCIAL CORPORATION1
  7. Experian Information Solutions Inc.1
  8. HYUNDAI CAPITAL AMERICA1

What people here complain about

  1. Managing the loan or lease137
  2. Repossession83
  3. Charged fees or interest you didn't expect59
  4. Problems at the end of the loan or lease53
  5. Incorrect information on your report47
  6. Problem when making payments46
  7. Getting a loan or lease26
  8. Struggling to pay your loan21

Which products

  1. Credit reporting or other personal consumer reports74,425
  2. Debt collection2,868
  3. Credit card1,883
  4. Checking or savings account1,371
  5. Money transfer, virtual currency, or money service661
  6. Mortgage493

CFPB complaints about auto & personal loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.