◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

MA — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
493
complaints from MA residents, last 12 months
+30.1%
vs the 12 months before (379)
34
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC74
  2. Rocket Mortgage, LLC52
  3. WELLS FARGO & COMPANY28
  4. Ocwen Financial Corporation23
  5. Freedom Mortgage Company22
  6. SELECT PORTFOLIO SERVICING, INC.21
  7. Fay Servicing, LLC14
  8. JPMORGAN CHASE & CO.14
  9. M&T BANK CORPORATION14
  10. PENNYMAC LOAN SERVICES, LLC.14
  11. BANK OF AMERICA, NATIONAL ASSOCIATION12
  12. CARRINGTON MORTGAGE SERVICES, LLC12

Companies with the most open files here

  1. Shellpoint Partners, LLC12
  2. BANK OF AMERICA, NATIONAL ASSOCIATION3
  3. CARRINGTON MORTGAGE SERVICES, LLC2
  4. FIFTH THIRD FINANCIAL CORPORATION2
  5. Fay Servicing, LLC2
  6. LoanCare, LLC2
  7. Rocket Mortgage, LLC2
  8. AmeriHome Mortgage Company, LLC1

What people here complain about

  1. Trouble during payment process257
  2. Struggling to pay mortgage134
  3. Applying for a mortgage or refinancing an existing mortgage43
  4. Closing on a mortgage33
  5. Problem with a company's investigation into an existing problem13
  6. Incorrect information on your report10
  7. Improper use of your report2
  8. Credit monitoring or identity theft protection services1

Which products

  1. Credit reporting or other personal consumer reports74,425
  2. Debt collection2,868
  3. Credit card1,883
  4. Checking or savings account1,371
  5. Money transfer, virtual currency, or money service661
  6. Mortgage493

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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