◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

MA — money transfer & crypto, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
661
complaints from MA residents, last 12 months
-26.3%
vs the 12 months before (897)
14
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Paypal Holdings, Inc191
  2. Block, Inc.135
  3. BANK OF AMERICA, NATIONAL ASSOCIATION60
  4. Chime Financial Inc24
  5. Coinbase, Inc.20
  6. JPMORGAN CHASE & CO.17
  7. ROBINHOOD MARKETS INC.17
  8. WESTERN UNION COMPANY, THE14
  9. WELLS FARGO & COMPANY12
  10. CITIZENS FINANCIAL GROUP, INC.11
  11. Payward Ventures Inc. dba Kraken10
  12. CAPITAL ONE FINANCIAL CORPORATION9

Companies with the most open files here

  1. Paypal Holdings, Inc5
  2. BANK OF AMERICA, NATIONAL ASSOCIATION4
  3. Chime Financial Inc2
  4. Block, Inc.1
  5. Meta Payments Inc.1
  6. WorldRemit Corp.1

What people here complain about

  1. Fraud or scam195
  2. Unauthorized transactions or other transaction problem106
  3. Other transaction problem96
  4. Managing, opening, or closing your mobile wallet account64
  5. Trouble accessing funds in your mobile or digital wallet58
  6. Money was not available when promised57
  7. Other service problem26
  8. Confusing or missing disclosures15

Which products

  1. Credit reporting or other personal consumer reports74,425
  2. Debt collection2,868
  3. Credit card1,883
  4. Checking or savings account1,371
  5. Money transfer, virtual currency, or money service661
  6. Mortgage493

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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