Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

MA — credit cards, the record where you live.

Card
2,000
complaints from MA residents, last 12 months
+6.9%
vs the 12 months before (1,871)
62
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION288
  2. CITIBANK, N.A.257
  3. SYNCHRONY FINANCIAL174
  4. AMERICAN EXPRESS COMPANY164
  5. BANK OF AMERICA, NATIONAL ASSOCIATION159
  6. JPMORGAN CHASE & CO.147
  7. BARCLAYS BANK DELAWARE102
  8. Bread Financial Holdings, Inc.75
  9. GOLDMAN SACHS BANK USA68
  10. WELLS FARGO & COMPANY68
  11. U.S. BANCORP46
  12. TD BANK US HOLDING COMPANY41

Companies with the most open files here

  1. SYNCHRONY FINANCIAL17
  2. BANK OF AMERICA, NATIONAL ASSOCIATION14
  3. CAPITAL ONE FINANCIAL CORPORATION8
  4. CITIBANK, N.A.4
  5. JPMORGAN CHASE & CO.4
  6. BARCLAYS BANK DELAWARE2
  7. SANTANDER HOLDINGS USA, INC.2
  8. TRANSUNION INTERMEDIATE HOLDINGS, INC.2

What people here complain about

  1. Problem with a purchase shown on your statement636
  2. Other features, terms, or problems245
  3. Getting a credit card216
  4. Fees or interest178
  5. Problem when making payments175
  6. Closing your account138
  7. Advertising and marketing, including promotional offers84
  8. Incorrect information on your report76

Which products

  1. Credit reporting or other personal consumer reports74,691
  2. Debt collection2,881
  3. Credit card1,890
  4. Checking or savings account1,377
  5. Money transfer, virtual currency, or money service665
  6. Mortgage494

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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