Alpha CovenantPull a Record

Your community's record · from the CFPB database · Student loans

VA — student loans, the record where you live.

Card
577
complaints from VA residents, last 12 months
-5.9%
vs the 12 months before (613)
38
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. MOHELA241
  2. Nelnet, Inc.94
  3. Maximus Federal Services, Inc.66
  4. Servicer under contract with Federal Student Aid50
  5. EdFinancial Services31
  6. SLM CORPORATION16
  7. Navient Solutions, LLC.15
  8. Central Research Inc10
  9. Climb Credit Inc.10
  10. AES/PHEAA4
  11. Goal Structured Solutions, LLC4
  12. SOFI TECHNOLOGIES, INC.4

Companies with the most open files here

  1. MOHELA31
  2. NAVY FEDERAL CREDIT UNION2
  3. SLM CORPORATION2
  4. CITIZENS FINANCIAL GROUP, INC.1
  5. EdFinancial Services1
  6. Experian Information Solutions Inc.1

What people here complain about

  1. Dealing with your lender or servicer367
  2. Struggling to repay your loan110
  3. Incorrect information on your report53
  4. Problem with a company's investigation into an existing problem21
  5. Getting a loan11
  6. Improper use of your report7
  7. Credit monitoring or identity theft protection services3
  8. Problem with fraud alerts or security freezes3

Which products

  1. Credit reporting or other personal consumer reports102,720
  2. Debt collection6,339
  3. Credit card2,791
  4. Checking or savings account2,093
  5. Money transfer, virtual currency, or money service985
  6. Mortgage974

CFPB complaints about student loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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