◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Auto & personal loans

VA — auto & personal loans, the record where you live.

Card
1,133
complaints from VA residents, last 12 months
+43.6%
vs the 12 months before (789)
34
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Westlake Services, LLC67
  2. ALLY FINANCIAL INC.60
  3. SANTANDER HOLDINGS USA, INC.59
  4. CAPITAL ONE FINANCIAL CORPORATION47
  5. Affirm Holdings, Inc44
  6. Bridgecrest Acceptance Corporation31
  7. CREDIT ACCEPTANCE CORPORATION30
  8. HYUNDAI CAPITAL AMERICA29
  9. Paramount GR Holdings, LLC29
  10. Exeter Finance, LLC.27
  11. NAVY FEDERAL CREDIT UNION25
  12. ENOVA INTERNATIONAL, INC.24

Companies with the most open files here

  1. ALLY FINANCIAL INC.4
  2. SOLAR SERVICING HOLDINGS LLC4
  3. Block, Inc.2
  4. OneMain Finance Corporation2
  5. TOYOTA MOTOR CREDIT CORPORATION2
  6. Advance Service Group1
  7. American Credit Acceptance, LLC1
  8. BANK OF AMERICA, NATIONAL ASSOCIATION1

What people here complain about

  1. Managing the loan or lease211
  2. Repossession154
  3. Problems at the end of the loan or lease117
  4. Charged fees or interest you didn't expect111
  5. Problem when making payments88
  6. Incorrect information on your report79
  7. Struggling to pay your loan78
  8. Getting a loan or lease66

Which products

  1. Credit reporting or other personal consumer reports103,021
  2. Debt collection6,353
  3. Credit card2,774
  4. Checking or savings account2,107
  5. Money transfer, virtual currency, or money service985
  6. Mortgage979

CFPB complaints about auto & personal loans products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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